Valet & Bell Attendant — Guest Concierge

Hei Hotels Inc.; Wild Ridge (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

401(k) with matching

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

Hotel room discounts and YouDecide

Job summary

HEI Hotels and Resorts is seeking a Bell Stand Attendant to warmly welcome guests, assist with luggage, and guide them to rooms. You will explain hotel facilities and help with luggage handling, ensuring a positive arrival and departure experience.

You will also assist with front desk tasks and occasional airport pickups, requiring strong communication, a tidy appearance, and the ability to lift up to 75 lbs. This is a full-time, on-site role at The Woodlands area property.

Qualifications

• High school diploma or equivalent required.
• Hotel experience preferred.
• Ability to communicate with guests and respond to questions.
• Ability to drive vans, limousines, and automobiles with a clean driving record.
• Must be able to lift up to 75 lbs. with or without accommodations.

Responsibilities

• Greet guests and assist with luggage on arrival and departure.
• Show guests to rooms and explain hotel facilities and hours.
• Check luggage for guests and maintain lobby cleanliness.
• Deliver messages and valet to guest rooms as needed.
• Assist front desk with key inventory and airport pickups/drop-offs.

Skills

Guest service

Luggage handling

Verbal communication

Driving ability

Education

High school diploma or equivalent

Job description

HEI Hotels and Resorts is seeking a Bell Stand Attendant to warmly welcome guests, assist with luggage, and guide them to rooms. You will explain hotel facilities and help with luggage handling, ensuring a positive arrival and departure experience.

You will also assist with front desk tasks and occasional airport pickups, requiring strong communication, a tidy appearance, and the ability to lift up to 75 lbs. This is a full-time, on-site role at The Woodlands area property.