Housekeeping | Houseperson Supervisor

Omni Hotels & Resorts; Dallas (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Omni Dallas Hotel in Dallas, TX, is seeking a dedicated Houseperson to support housekeeping operations in a high-standards environment. You will help maintain clean public areas and guest spaces, assist with inventory, and support Housepersons to ensure top-quality service.

The role requires a professional appearance, ability to work in a fast-paced setting, and flexibility for weekends/holidays. Prior housekeeping experience is preferred, with opportunities to grow within Omni Hotels & Resorts.

Qualifications

• Maintain a 4-diamond level of service.
• Assist with housekeeping projects as needed.
• Present a professional appearance and demeanor at all times.
• Adapt to a fast-paced hotel environment.
• Be flexible with shifts, including weekends and holidays.
• Prior experience in housekeeping is preferred.

Responsibilities

• Completes guest requests and maintains cleanliness of assigned areas.
• Supervises Housepersons to ensure work is done correctly and efficiently.
• Checks chute rooms, guest corridors, and linen closets for cleanliness and order.
• Assists with inventory, moving furniture, and ordering supplies.

Skills

Professional appearance

Customer service mindset

Fast-paced work ethic

Job description

Omni Dallas Hotel Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure's 2025 World's Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you're a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview:

• To ensure all Housekeeping areas are fully serviced and clean. Also ensure that all assigned public areas are serviced in accordance to Omni Standards.

Responsibilities:

• Completes guest requests.
• Ensures that House Attendants are working appropriately with GRAs or Turndown Attendants.
• Checks chute rooms and guest room corridors to cleanliness.
• Checks inventory of linen rooms closets.
• Checks vending machine area.
• Assists in moving furniture.
• Assists with inventory and ordering
• Supervising Housepersons to ensure work is done correctly and efficiently.

Qualifications:

• Able to maintain a 4- diamond level of service.
• Able to work with Management on special projects.
• Able to work in a fast paced environment.
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.
• Prior Housekeeping Houseperson experience required

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.