Valet Attendant — Luxury Downtown Hotel Guest Services

Marcus Hotels & Resorts; Minneapolis (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free meals each shift

Room discounts across Marcus Hotels &

Discounts at Marcus restaurants and sp

Discounted parking and transit options

"Two for one" movie theatre coupons

Career growth opportunities

Paid time off

Medical, dental, vision insurance

Company-paid life insurance

401k with employer match

Early wage access

Job summary

The Lofton Hotel, part of Marcus Hotels & Resorts, is taking applications for a bell desk role in downtown Minneapolis. You will greet guests, retrieve luggage from cars and transport it to rooms, and navigate bell carts through public areas to elevators.

A focus on professional appearance and customer service is essential. Responsibilities include answering guest inquiries, maintaining cleanliness and sanitation, and providing a positive guest experience while upholding safety standards.

Qualifications

• Ability to understand and follow written and/or verbal instructions.
• Ability to effectively communicate verbally in English.
• Ability to read English to interpret luggage tags and claim checks.
• Ability to lift and carry up to 45 lbs continuously.
• Ability to stand, walk, or sit and perform essential duties.

Responsibilities

• Greet customers with a friendly and sincere welcome.
• Retrieve guest items from cars and transport luggage to rooms.
• Navigate bell cart through public areas and elevators.
• Answer questions and offer accurate information to guests.
• Maintain a professional image and personal hygiene.

Skills

English communication

Luggage handling

Physical stamina

Instruction following

Professional appearance

Customer service

Job description

The Lofton Hotel, part of Marcus Hotels & Resorts, is taking applications for a bell desk role in downtown Minneapolis. You will greet guests, retrieve luggage from cars and transport it to rooms, and navigate bell carts through public areas to elevators.

A focus on professional appearance and customer service is essential. Responsibilities include answering guest inquiries, maintaining cleanliness and sanitation, and providing a positive guest experience while upholding safety standards.