Valet Attendant Lead

VCU Health; Richmond (VA); On-site; USD 22,000 - 32,000; Full time

Job summary

VCU Health in Richmond, VA is seeking a Valet Attendant Lead to oversee the initial parking process, assign spaces, and manage traffic flow at valet locations. You will guide attendants and ensure efficient, safe service.

Qualifications include a Virginia driver’s license, 1+ year in valet leadership or customer service, and the ability to drive both automatic and manual transmissions. Flexible shifts and weather-related duties may apply.

Qualifications

• Must have valid Virginia driver’s license and acceptable driving record.
• Experience in valet, captain, or lead roles preferred.
• Must be able to drive vehicles with both automatic and manual transmissions.

Responsibilities

• Determine parking assignments and control traffic at valet locations.
• Inspect vehicles and provide clear instructions to attendants.
• Interact positively with attendants and oversee initial parking process.

Skills

Customer service

Leadership

Data entry

Education

High School Diploma

Tools

PC/Computer skills

Job description

The Valet Attendant Lead provides access for all customers desiring to use valet by controlling activity associated with the initial parking process at each valet location. This job determines parking assignments for customers, controls traffic, inspects vehicles, and interacts positively with the valet attendants providing clear instruction as to which vehicles are to be parked.

Licensure, Certification, or Registration Requirements for Hire: Possess/maintain a valid, non-restricted driver’s license with a neutral or positive driver point balance.

Licensure, Certification, or Registration Requirements for continued employment: Valid Virginia Driver’s License and acceptable driver’s record with positive points

Experience REQUIRED

• Must be able to drive vehicles with both automatic and manual transmissions
• One year of customer service, valet captain, or valet lead experience

Experience PREFERRED

• Previous professional driving experience Leadership or Supervisory experience
• Two years of customer service experience Previous experience using a PC for inquiry and accurate data entry

Education/training REQUIRED

• High School Diploma or equivalent Must possess reading and writing skills and comprehend and communicate in English

Education/training PREFERRED: Second language

Independent Action(s) Required

• Must be able to work independently within established guidelines.
• Must be able to multi task and follow directions.
• Supervisory responsibilities (if applicable): N/A

Additional Position Requirements

• Required to work during inclement weather with day and evening rotations.
• May be required to work some weekends for special events.
• Age Specific groups served: N/A

Physical Requirements (includes Use Of Assistance Devices As Appropriate)

• Physical: Lifting less than 20 lbs. Lifting 20-50 lbs.
• Activities: Prolonged sitting, Prolonged standing, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
• Repetitive motion: Running
• Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
• Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment

Compensation Range: $16.50 - $23.53

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

Compensation Range: $16.50 - $23.53

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO Employer/Disabled/Protected Veteran