Valet Attendant – Guest Services & Luggage Help

Towne Park LLC; Portland (ME); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park LLC is seeking a Guest Service Associate to provide hospitable, efficient service to guests, including parking and luggage assistance. You will greet customers, manage vehicle arrivals and departures, and share information about local amenities with a focus on safety and accuracy.

The role requires a valid driver’s license, basic math and English writing skills, and the ability to work 7am-3pm or 3pm-11pm shifts. Benefits are available to eligible employees.

Qualifications

• High school diploma or GED.
• Must hold a valid driver's license for the state you are applying to work.
• One month related experience and/or training; or equivalent education/experience.
• Knowledge of customer service principles and processes.
• Ability to read and write standard English and perform basic math.
• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Provide exceptional hospitality services to guests in a friendly, attentive and efficient manner.
• Park and retrieve guest vehicles in a prompt, safe manner and assist with luggage as needed.
• Open vehicle and hotel doors for guests and help with bell services.
• Assist guests with directions, taxis, reservations and inquiries; share local information and amenities.
• Explain parking rates and retrieval procedures; manage tickets, keys, and claim checks accurately.
• Support with guest communications and shuttle coordination when applicable.

Skills

Customer service

English literacy

Time management

Communication

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate to provide hospitable, efficient service to guests, including parking and luggage assistance. You will greet customers, manage vehicle arrivals and departures, and share information about local amenities with a focus on safety and accuracy.

The role requires a valid driver’s license, basic math and English writing skills, and the ability to work 7am-3pm or 3pm-11pm shifts. Benefits are available to eligible employees.