Valet - Guest Experience & Parking Specialist

crestline-external; Oxon Hill (MD); On-site; USD 26,000 - 28,000; Full time

Job summary

Westin National Harbor is seeking a Valet attendant to drive, park, and retrieve guest vehicles with courtesy and safety. You will greet guests, assist with loading luggage, and ensure security of keys while maintaining parking operations.

The ideal candidate has a valid license, a clean driving record, and strong English communication skills, plus a customer-focused attitude and reliability for daily duties in a hotel environment.

Qualifications

• Valid drivers' license and clean driving record.
• Excellent command of English, both written and spoken.
• Ability to drive manual and automatic transmissions.
• Proven customer service skills and professional demeanor.

Responsibilities

• Respond to guest inquiries with accurate information about local attractions.
• Resolve guest complaints to ensure satisfaction.
• Maintain cleanliness and organization of assigned areas.
• Document vehicle locations and ensure security of keys.
• Greet guests, assist with loading luggage, and direct traffic.
• Follow parking procedures and assist with valet service.
• Maintain knowledge of hotel services, hours, and outlets.

Skills

Excellent driving record

Local knowledge

English communication

Manual transmission

Customer service

Education

High school diploma

Guest relations training

Job description

Westin National Harbor is seeking a Valet attendant to drive, park, and retrieve guest vehicles with courtesy and safety. You will greet guests, assist with loading luggage, and ensure security of keys while maintaining parking operations.

The ideal candidate has a valid license, a clean driving record, and strong English communication skills, plus a customer-focused attitude and reliability for daily duties in a hotel environment.