Valet Attendant — Fast-Paced Guest Experience

MGM Resorts International; Detroit, Northern (MI, KY); Hybrid; USD 2,066,000 - 2,480,000; Part time

Benefits offered by this job

Health & Income Protection Benefits

Free employee meals

Free parking

Discounts on hotel, food & beverage

Volunteer opportunities

Job summary

MGM Grand Detroit is seeking a Valet Attendant to warmly greet arriving guests, assist with parking and retrieving vehicles, and deliver memorable WOW experiences that extend beyond checkout.

Ideal candidates bring excellent customer service, the ability to stay calm in a fast-paced setting, a valid driver’s license, and flexibility to work evenings, weekends and holidays. The starting rate is $15.94 per hour plus tips.

Qualifications

• Excellent customer service skills.
• Ability to work in a fast-paced environment and stay calm.
• Valid driver’s license with clean driving record.

Responsibilities

• Warmly greet arriving guests at valet entrance and provide courteous valet parking services.
• Collect vehicle claim checks and retrieve vehicles upon departure.
• Accommodate guests requiring special assistance and aid as needed.
• Report issues to security or supervisor to prevent congestion.
• Regulate vehicle movement to keep traffic flowing smoothly.
• Answer guest questions about hotel, restaurants, events and attractions.
• Report thefts or missing items to supervisor or security.
• Assist bell staff with luggage as necessary.

Job description

MGM Grand Detroit is seeking a Valet Attendant to warmly greet arriving guests, assist with parking and retrieving vehicles, and deliver memorable WOW experiences that extend beyond checkout.

Ideal candidates bring excellent customer service, the ability to stay calm in a fast-paced setting, a valid driver’s license, and flexibility to work evenings, weekends and holidays. The starting rate is $15.94 per hour plus tips.