Valet Attendant – Elevate Guest Experience & Service

Sage Hospitality Group; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Transit pass discount

Hotel rate discounts

Restaurant discounts

Paid time off

Paid sick time

Paid holidays

Medical, Vision & Dental Insurance

Referral bonus

401K

Job summary

The Bidwell Marriott Portland, part of Sage Hospitality Group, invites you to join our valet team. Provide courteous valet services to hotel guests, greet arrivals, assist with luggage, and ensure guest comfort while driving vehicles safely and efficiently.

You will explain parking procedures, assist with check‑in directions, and respond to guest questions while maintaining a professional demeanor at all times. This role emphasizes hospitality, attention to detail, and teamwork.

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
• Assist Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Give general directions and information.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
• Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
• All other duties as assigned, requested or deemed necessary by management.

Skills

Customer service

English fluency

Education

High School diploma

Job description

The Bidwell Marriott Portland, part of Sage Hospitality Group, invites you to join our valet team. Provide courteous valet services to hotel guests, greet arrivals, assist with luggage, and ensure guest comfort while driving vehicles safely and efficiently.

You will explain parking procedures, assist with check‑in directions, and respond to guest questions while maintaining a professional demeanor at all times. This role emphasizes hospitality, attention to detail, and teamwork.