Valet Attendant/Bell Person

The Post Oak; Stateline (NV); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Multiple benefit plans

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work环境

Employee discounts

Volunteer opportunities

Job summary

The Post Oak in Stateline, NV seeks a courteous Valet Attendant/Bell Person to greet guests, assist with luggage, and provide information about hotel amenities. You will transport luggage, coordinate with staff, and ensure a safe, pleasant guest experience.

Applicants should communicate well in English, present a professional appearance, and thrive in a fast-paced setting. Must be 21 or older; tips are earned in this tipped role.

Qualifications

• Excellent written and verbal communication is essential.
• Must be able to speak English.
• Professional appearance and demeanor required.
• Ability to work in a fast-paced environment.
• Knowledge of local area is a plus.
• Minimum age requirement is 21.

Responsibilities

• Greet guests and assist with luggage promptly and professionally.
• Provide information about hotel amenities, services, and promotions.
• Safely transport luggage to and from rooms while protecting belongings.
• Coordinate guest services with other hotel staff.
• Anticipate and respond to guest needs for a positive stay.
• Adhere to security and safety regulations.

Skills

Effective communication

Speak English

Professional appearance

Fast-paced environment

Local knowledge

21+ age requirement

Job description

Overview

As a Valet Attendant/Bell Person, you will play a crucial role in creating a positive first impression for our guests by providing exceptional service and assistance with their luggage. If you have excellent interpersonal skills, a passion for hospitality, and a friendly attitude, we invite you to apply for this exciting opportunity. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Greet guests upon arrival and departure in a professional and friendly manner; assist guests with luggage ensuring prompt and efficient service.
• Provide information about Hotel and Casino amenities, services, and promotions.
• Safely transport guests’ luggage to and from their rooms while maintaining the security and confidentiality of the belongings.
• Communicate effectively with other Hotel and Casino staff to coordinate guest services.
• Anticipate and respond to guests’ needs promptly to ensure an enjoyable experience during their stay.
• Adhere to all security and safety regulations.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Effective written and verbal communication skills are essential as majority of work time is spent interacting with hotel guests and staff.
• Must be able to speak English.
• Professional appearance and demeanor.
• Ability to work in a fast-paced environment.
• Knowledge of the local area and attractions is a plus.
• Minimum age requirement is 21.

EDUCATION and/or EXPERIENCE

Previous experience as a Bell Person or in a similar customer service role is preferred

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS:

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

#GNLT

Pay Range

USD $12.00 - USD $12.00 /Hr.

Tipped Position

This position earns tips

Benefits

What we offer you:

• Multiple benefit plans to suit your needs

• Paid Time Off

• 401K

• Opportunities for advancement

• Positive and respectful work environment where diversity is valued

• Generous employee discounts on dining, retail, amusements, and hotels

• Community volunteer opportunities

Disclaimer:

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

#GNLT