Valet Attendant

Grand Falls Casino & Golf Resort®; Larchwood Township (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

Grand Falls Casino & Golf Resort® is seeking a Valet to provide exceptional service to our Guests. Responsibilities include parking and retrieving vehicles while ensuring safety and security. The ideal candidate will maintain a professional manner and a clean work area.

A High School Diploma or equivalent is required, along with a clean motor vehicle record for 3 years. Flexibility to work varied shifts, weekends, and holidays is essential. Join our team to deliver outstanding guest experiences.

Qualifications

• Ability to maintain a clean and professional appearance.
• Ability to handle multiple tasks while providing timely service.
• Strong communication skills.

Responsibilities

• Responsible for parking and retrieving Guests' vehicles.
• Provides exceptional customer service to all internal and external customers.
• Ensures safety and security of Guests and Vehicles.
• Maintains cleanliness of work and Guest area.

Skills

Customer service

Attention to detail

Driving skills

Education

High School Diploma or Equivalent

Job description

Responsible for parking and retrieving Guests’ vehicles. Greets Guests and ensures timely service. Providing assistance to anyone requiring it while acting in a professional manner at all times.

• Provides exceptional customer service to all internal and external customers.
• Greets all patrons in a positive and friendly manner.
• Maintains a working knowledge of company facilities, activities and special events on property.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Required to possess and maintain a satisfactory driving record.
• Thorough knowledge of driving/roadway laws and regulations.
• Responsible for safe parking and retrieval of Guests’ vehicles.
• Ability to operate vehicles with manual or automatic transmissions.
• Ensuring that all vehicles are checked for damage, ticketed, locked and keys returned to Valet Booth.
• Maintain security of vehicle keys in an orderly manner.
• Maintain cleanliness of work and Guest area.
• Ensure the safety and security of Guests and Employees.
• Ability to read and write company forms and reports.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• Responsible for maintaining a consistent/regular attendance record.
• Count and record tips received.
• Other duties as assigned.

Requirements

• High School Diploma or Equivalent
• Clean Motor Vehicle Record (MVR) for 3 years.
• Ability to work varied shifts, weekends and holidays.