Valet Attendant - Valet

Hard Rock Casino Northern Indiana; Gary (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Hard Rock Casino Northern Indiana is looking for a vehicle handler responsible for safely managing guests' cars and ensuring proper parking protocols. Applicants must have a high school diploma, excellent customer service skills, and the ability to work flexible hours, including weekends and holidays.

The role involves staging and retrieving vehicles, requiring a good driving record and the ability to handle various vehicle types. A background check and drug screening are also necessary for this position.

Qualifications

• Must obtain and maintain all licenses per Federal, State, and Indiana Gaming Commission.
• Must pass background check and drug screening.
• Must be at least twenty-one (21) years of age.

Responsibilities

• Safely handle guests' and patrons' vehicles.
• Ensure proper parking and handling of keys.
• Staging and retrieval of guest vehicles.

Skills

Excellent customer service skills

Education

High School diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

Job Description

POSITION SUMMARY

The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.

Essential Functions

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Display positive and professional attitude and presentation at all times when communicating with guest.
• Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
• Responsible for the staging of guest vehicle.
• Responsible for parking guest vehicle in the parking garage.
• Responsible for retrieval of vehicles in a timely manner.

Non-essential Job Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

(Related education and experience may be interchangeable on a year for year basis)

High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• Good driver’s record within the last 48 months and cannot have more than 3 points on record.
• Must provide a current driving record.
• Must have the ability to drive various types of vehicles.
• Must be tolerant of moderate to severe weather conditions.

Knowledge Of

• Excellent customer service skills.

Ability To

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Remain calm in a hectic, fast-paced atmosphere.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
• Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
• Must be able to walk/run 90% of shift and stand 10% of shift.
• Must be tolerant of running, stooping, and bending for long periods of time