Valet Attendant

Cincinnati; Cincinnati (OH); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

401K matching

Paid holidays

Discounts with partners

Job summary

New Waterloo, a community-focused hospitality company based in Austin, Texas, is seeking a guest-focused team member in Cincinnati. This role involves greeting guests, managing valet services, and ensuring a welcoming lobby experience, while upholding safety and hospitality standards.

The ideal candidate is 21+, holds a valid driver’s license, and can operate computer systems and software. Competitive benefits accompany full-time employment with opportunities for growth and a strong team

Qualifications

• Must be 21 years or older.
• Valid driver’s license and ability to pass MVR.
• Able to read, write, and understand workplace language.
• Basic computer and software navigation skills.
• Capable of developing professional guest relationships and effective communication.

Responsibilities

• Greet guests and provide a warm welcome and assistance.
• Safely drive, park, and return guests' vehicles following regulations.
• Keep front lobby and entrances clean and presentable.
• Promote hotel amenities and services to guests.
• Oversee luggage handling and bell service with care.
• Provide directions and assist with guest requests as needed.

Skills

Customer service

Driver's license

MVR check

Communication skills

Time management

Tools

Computer systems

Software applications

Job description

Fidelity Cincinnati
Cincinnati, OH 45202, USA

• Pay or shift range: $11 USD to $14 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

What you'll do:

• Greet all guests in close proximity and make each feel important by providing a genuine welcome and opening entrance doors
• Drive safely and follow all traffic regulations while parking and returning guests' vehicles
• Ensure that the front lobby, front interior, and exterior entrances are kept clean
• Maintain knowledge of the hotel property, staff, hours of operation, and services; sell the amenities of the hotel
• Immediately inform hotel management of any accidents or moving violations
• Pick up and deliver guest laundry for valet service
• Read maps and provide clear directions
• Carry baggage weighing up to fifty pounds to the guest's room; respond to requests for bell service as soon as possible
• Arrange and store luggage carts; use extreme caution to protect guest’s property when loading and unloading luggage carts
• Continually watch for people in halls, around corners, and in elevators, and be aware of any possible safety hazards
• Deliver packages, faxes, and messages to guests
• Arrange for reasonable accommodations for person(s) with disabilities

Who you are:

• You are over 21 years of age.
• You possess a valid driver’s license and successfully pass a Motor Vehicle Report (MVR).
• You can speak, read, write, and understand the primary language(s) of the workplace.
• You can navigate, operate, and troubleshoot computer systems and software applications.
• You can develop and maintain professional relationships and speak effectively before guests and groups of co-workers.
• You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results.
• You have a strong work ethic and the ability to work autonomously.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks of paid time off annually
• 50% off discount at most New Waterloo restaurants
• 401K matching
• Paid holidays
• Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.