Server Assistant (AM)

Cincinnati; Cincinnati (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

3 weeks PTO

Restaurant discounts

401K matching

Paid holidays

Shop & hotel discounts

Job summary

New Waterloo is hiring in Cincinnati for a hospitality server role. You will interact with guests, maintain allergen awareness, and ensure accurate dish communication. The position includes setting tables, serving meals, and coordinating between front and back of house.

A high school diploma or GED and food handling certification are required, with preferred 6 months in hospitality. We offer competitive wages and benefits, including PTO, discounts, and 401K matching.

Qualifications

• High School Diploma or GED required; 6 months of related hospitality experience preferred.
• Must be able to speak, read, write, and understand English, and read safety and operating instructions.
• State-issued food handling certification as required.

Responsibilities

• Maintain product knowledge to ensure accuracy of recipes and communicate ingredients to guests.
• Notify guests of allergens and communicate dishes with allergen alerts clearly.
• Prepare tables and setup items like linens, silverware, and glassware for meals.
• Serve food or beverages and assist with specialty dishes at tables as needed.
• Ensure guests have proper dishware and utensils at delivery and provide front/back of house coordination.
• Remove dishes from tables for cleaning and maintain clean dining areas.
• Stock dining supplies and respond to guest comments with supervisor guidance.

Skills

Guest communication

Safety awareness

Reading/writing English

Education

High School Diploma or GED

Job description

Fidelity Cincinnati
Cincinnati, OH 45202, USA

• Pay or shift range: $14 USD to $16 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

What you'll do:

• Maintain product knowledge to ensure the accuracy of recipes and notify guests of ingredients


• Maintain product allergen knowledge and pay close attention to ensure accuracy and proper communication of dishes with allergen alerts


• Prepare tables for meals, including setting up items such as linens, silverware, and glassware


• Serve food or beverages to guests and prepare or serve specialty dishes at tables as required


• Verify that guests have proper dishware and utensils needed for the course upon delivery of food


• Provide clear communication between front and back of house staff


• Remove dishes and glassware from tables or counters and take them to the kitchen for cleaning


• Clean tables or counters after guests have finished dining as needed


• Stock area with dining supplies such as plates, utensils, glassware, and linens


• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

• You have a High School Diploma or General Education Degree (GED).


• 6 months of related experience in the hospitality industry preferred.


• You have state-issued food handling certification as required.


• You can speak, read, write, and understand the primary language(s) of the workplace.


• You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.


• You can speak effectively before guests and groups of co-workers.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks of paid time off annually


• 50% off discount at most New Waterloo restaurants


• 401K matching


• Paid holidays


• Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.