VADQ - MANAGER - DQ MANAGER

Petersons1; Winchester, Northern (VA, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

Free birthday cake

Health insurance after 90 days

Job summary

Dairy Queen Valley Avenue Store is seeking a proactive Store Manager to oversee daily operations at the Winchester location. You will lead a team to deliver consistent food service, maintain cleanliness, and drive sales while upholding brand standards.

You will manage staffing, inventory, and budgets, ensuring excellent guest experiences and adherence to safety regulations. This role requires flexibility to work nights and weekends in a fast-paced environment.

Qualifications

• 1–3 years of high-volume restaurant leadership experience.
• Strong communication, leadership, and customer service skills.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Operational Leadership: Manage kitchen and dining room functions, including opening/closing procedures, to meet quality and service standards.
• Staff Development: Hire, train, mentor, and schedule team members to build a productive, positive working environment.
• Customer Experience: Ensure high-quality, friendly service and promptly handle inquiries and complaints (service recovery).
• Financial & Inventory Control: Manage COGS and labor costs, conduct inventory, order products, and ensure accurate cash handling.
• Safety & Compliance: Enforce food safety, sanitation, and health regulations (PRIDE systems).
• Marketing: Implement local and regional promotions to increase sales.

Skills

Leadership

Communication

Customer service

Education

High School diploma or equivalent

Job description

Valley Avenue Dairy Queen, 2291 Valley Avenue, Winchester, Virginia, United States of America

Job Description

Posted Monday, August 10, 2026 at 4:00 AM

DQ STORE MANAGER

A Dairy Queen (DQ) Store Manager oversees daily operations, including food service, staff management, inventory control, and financial performance, ensuring adherence to brand standards and excellent customer service. Key duties involve leading the team to create positive "fan" experiences, maintaining high cleanliness/safety standards, controlling labor costs, and driving sales.

Key Responsibilities

• Operational Leadership: Manage all kitchen and dining room functions, including opening/closing procedures, to meet quality and service standards.
• Staff Development: Hire, train, mentor, and schedule team members to build a productive, positive working environment.
• Customer Experience: Actively ensure high-quality, friendly service, handling customer inquiries and complaints promptly (service recovery).
• Financial & Inventory Control: Manage COGS (cost of goods sold) and labor costs, conduct inventory counts, order products, and ensure accurate cash management.
• Safety & Compliance: Enforce strict food safety, sanitation, and health regulations (PRIDE systems).
• Marketing: Implement local, regional, and national marketing promotions to increase sales.

Required Qualifications & Skills

• Experience: 1–3 years of high-volume restaurant leadership, preferably in quick service.
• Skills: Strong communication, leadership, and customer service skills.
• Physical Requirements: Ability to stand for long periods and lift up to 50 pounds.
• Education: High School diploma or equivalent.
• Attributes: Energetic, accountable, and passionate about the DQ brand.

Working Conditions

• Environment: Fast-paced, requiring work in varied temperature ranges (kitchen and freezer).
• Schedule: Often requires flexible hours, including nights and weekends.

• Eligible for bonuses
• Free birthday cake on birthday
• Eligible for Health Insurance benefits after 90days

Valley Avenue Dairy Queen, 2291 Valley Avenue, Winchester, Virginia, United States of America