LDQ - MANAGER - DQ MANAGER

Petersons1; Maryland; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Eligible for bonuses

Free birthday cake on birthday

Health Insurance after 90 days

Job summary

Petersons1 seeks a DQ STORE MANAGER to oversee daily operations at the LaVale Dairy Queen in Maryland. You will manage food service, staff, inventory control, and ensure financial performance while maintaining top-notch customer service and food safety standards.

The ideal candidate has 1–3 years of leadership experience in a high-volume restaurant, strong communication skills, and a passion for the DQ brand. This role requires flexibility in scheduling, including nights and weekends, and offers benefits such as bonuses and health insurance after 90 days.

Qualifications

• 1–3 years of high-volume restaurant leadership experience, preferably in quick service.
• Ability to stand for long periods and lift up to 50 pounds.
• Energetic, accountable, and passionate about the DQ brand.

Responsibilities

• Manage all kitchen and dining room functions to meet quality and service standards.
• Hire, train, mentor, and schedule team members.
• Ensure high-quality, friendly service and handle customer inquiries.
• Manage COGS and labor costs, conduct inventory counts.
• Enforce food safety, sanitation, and health regulations.
• Implement marketing promotions to increase sales.

Skills

Strong communication

Leadership

Customer service

Education

High School diploma or equivalent

Job description

LaVale Dairy Queen, 1205 National Highway, LaVale, Maryland, United States of America

Job Description

Posted Monday, June 15, 2026 at 4:00 AM

DQ STORE MANAGER

A Dairy Queen (DQ) Store Manager oversees daily operations, including food service, staff management, inventory control, and financial performance, ensuring adherence to brand standards and excellent customer service. Key duties involve leading the team to create positive "fan" experiences, maintaining high cleanliness/safety standards, controlling labor costs, and driving sales.

Key Responsibilities

• Operational Leadership: Manage all kitchen and dining room functions, including opening/closing procedures, to meet quality and service standards.
• Staff Development: Hire, train, mentor, and schedule team members to build a productive, positive working environment.
• Customer Experience: Actively ensure high-quality, friendly service, handling customer inquiries and complaints promptly (service recovery).
• Financial & Inventory Control: Manage COGS (cost of goods sold) and labor costs, conduct inventory counts, order products, and ensure accurate cash management.
• Safety & Compliance: Enforce strict food safety, sanitation, and health regulations (PRIDE systems).
• Marketing: Implement local, regional, and national marketing promotions to increase sales.

Required Qualifications & Skills

• Experience: 1–3 years of high-volume restaurant leadership, preferably in quick service.
• Skills: Strong communication, leadership, and customer service skills.
• Physical Requirements: Ability to stand for long periods and lift up to 50 pounds.
• Education: High School diploma or equivalent.
• Attributes: Energetic, accountable, and passionate about the DQ brand.

Working Conditions

• Environment: Fast-paced, requiring work in varied temperature ranges (kitchen and freezer).
• Schedule: Often requires flexible hours, including nights and weekends.

Eligible for bonuses

Free birthday cake on birthday

Eligible for Health Insurance benefits after 90days