Vacation Property Care Specialist

VueStay Vacations by Casago; Bethany Beach (DE); On-site; USD 22,000 - 30,000; Full time

Job summary

VueStay Vacations by Casago manages vacation homes across the United States, delivering guest experiences with local expertise and a trusted national network. As a Property Caretaker, you will handle owner and guest relations, maintenance, and housekeeping for an assigned portfolio, with year-round full-time hours and benefits.

You will support cross-functional teams, participate in inspections, and contribute to process improvements while traveling between worksites and ensuring high-quality

Qualifications

• Experience in hotel, hospitality, vacation or similar industry is highly preferred.
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Strong attention to detail.
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people - online or in person, and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Responsibilities

• Assists in the daily operations of the assigned portfolio of homes. Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes.
• Support the team with escalated guest and homeowner concerns by responding to emails, calls and tickets.
• Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc).
• Conduct regular inspections prior to guest and owner arrivals.
• Works to resolve guest and homeowner concerns by responding to emails, calls and tickets. Partners with the management team on escalated issues.
• Partners and assists your Business Development Representative and management team when new units join the portfolio.
• Supports cross-functionally across the team as needed.
• Other duties as assigned because every day is different in hospitality!

Skills

Hospitality experience

Time management

Attention to detail

Tech-savvy

Transportation

Reliable

Independent worker

People communication

Job description

VueStay Vacations by Casago manages vacation homes across the United States, delivering guest experiences with local expertise and a trusted national network. As a Property Caretaker, you will handle owner and guest relations, maintenance, and housekeeping for an assigned portfolio, with year-round full-time hours and benefits.

You will support cross-functional teams, participate in inspections, and contribute to process improvements while traveling between worksites and ensuring high-quality