Vacation Ownership QA & Closing Specialist

Holiday Inn Club Vacations; Myrtle Beach (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Growth Opportunities

401K

Health, Dental and Vision Plans

Employee Assistance Program

Paid Time Off

Discounts through IHG

Tuition Reimbursement

Job summary

Holiday Inn Club Vacations is seeking a Sales Quality Assurance Officer/Closing Agent to operate within their Quality Assurance department. This position requires reviewing closing documents and working with sales to minimize transaction rescission.

The role is full-time on-site in Myrtle Beach and offers extensive benefits including growth opportunities, a comprehensive health plan, and employee assistance programs.

Qualifications

• Must be process oriented with attention to detail.
• Strong work ethic and a high energy level.
• Some vacation ownership experience preferred.
• SC Notary license required or apply once hired.

Responsibilities

• Communicate with all Holiday Inn Club Vacations departments.
• Verify contracts with new and existing owners.
• Handle cancellations and assist with the mail-out process.
• Assist management with training for new employees.
• Build relationships with sales leaders.

Skills

Detail Oriented

Customer Service

Communication Skills

Time Management

Education

GED or better

High School Diploma

Tools

Customer Relationship Management Software

Microsoft Excel

Job description

Holiday Inn Club Vacations is seeking a Sales Quality Assurance Officer/Closing Agent to operate within their Quality Assurance department. This position requires reviewing closing documents and working with sales to minimize transaction rescission.

The role is full-time on-site in Myrtle Beach and offers extensive benefits including growth opportunities, a comprehensive health plan, and employee assistance programs.