Vacation Ownership Marketing Specialist (In-House)

Hilton Grand Vacations; Saint Augustine (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Recognition programs

Travel discounts

Paid vacation

Paid sick days

Employee assistance

401(k) match

Tuition reimbursement

Stock purchase plan

Learning opportunities

Job summary

Hilton Grand Vacations is seeking an In-House Marketing Specialist to pre-qualify and schedule prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts.

You will greet customers, present incentives to attend sales previews, and collaborate with resort staff to ensure a smooth guest experience while staying compliant with company policies and regulatory standards.

Qualifications

• Greet and present to prospective customers, incentivizing them to attend a sales presentation in line with company policies, compliance standards, and regulatory requirements, while meeting performance goals.
• Attend scheduled training sessions and department meetings, stay up-to-date on marketing materials, industry trends, and review performance goals regularly

Responsibilities

• Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations.
• Act as a concierge, offering local information to enhance the guest experience.
• Collaborate with resort staff to receive arrival sheets of incoming guests.
• Greet and present prospective customers, incentivizing them to attend a sales preview tour.
• Screen and qualify potential customers based on company guidelines.
• Schedule sales-tour reservations and collect required deposits.

Job description

Hilton Grand Vacations is seeking an In-House Marketing Specialist to pre-qualify and schedule prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts.

You will greet customers, present incentives to attend sales previews, and collaborate with resort staff to ensure a smooth guest experience while staying compliant with company policies and regulatory standards.