In-House Marketing Concierge: Travel Sales & Guest Experience

Hyatt Vacation Ownership; Key West (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Uncapped earning potential

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family_Su p"

Growth and Development Opportunities

Job summary

Hyatt Vacation Ownership seeks a Coordinator Marketing In House to support in delivering memorable vacation experiences for Owners and guests. You will schedule sales presentations, manage expectations, and strive to exceed sales goals with exceptional service.

Candidates should have sales or customer service experience and be comfortable engaging with guests in person or by phone, including working varied shifts and weekends. Background checks may be required.

Qualifications

• Successful candidates will have sales or customer service experience and enjoy interacting with guests either in person or by phone.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Skills

Sales Experience

Customer Service

Guest Interaction

Shift Flexibility

Job description

Hyatt Vacation Ownership seeks a Coordinator Marketing In House to support in delivering memorable vacation experiences for Owners and guests. You will schedule sales presentations, manage expectations, and strive to exceed sales goals with exceptional service.

Candidates should have sales or customer service experience and be comfortable engaging with guests in person or by phone, including working varied shifts and weekends. Background checks may be required.