Vacation Ownership Concierge — Hybrid Remote

Breckenridge Grand Vacations; United States; Hybrid; USD 31,000 - 36,000; Full time

Benefits offered by this job

Company-paid life insurance

Health, vision and dental insurance

Volunteer Time Off

Job summary

Breckenridge Grand Vacations is seeking an Owner Support Specialist to advise owners on vacation benefits, reservations, and exchanges. You will process contracts, promote travel products, and maintain owner records while delivering exceptional service in a fast-paced environment.

Join a Top Workplace recognized company and help turn vacation dreams into reality, while supporting growth in a hybrid remote role based in Colorado. Strong communication and computer skills are essential.

Qualifications

• Proficient in MS Office (Outlook, Word, Excel).
• Professional English communication (verbal/written).
• Strong problem-solving skills and attention to detail.

Responsibilities

• Serve as primary advisor for vacation ownership benefits via phone/email.
• Process all reservation types (owner stays, bonus time, rentals, tours).
• Facilitate Interval International exchanges and Club Member services.
• Promote referral programs and ancillary travel products.
• Maintain accurate owner records and documentation.
• Achieve monthly conversion and availability targets.
• Uphold hospitality standards and service excellence.

Skills

MS Office

Professional English

Problem solving

Detail orientation

Adaptability

Team collaboration

Education

Associate's degree or relevant certification

Tools

MS Office

Job description

Breckenridge Grand Vacations is seeking an Owner Support Specialist to advise owners on vacation benefits, reservations, and exchanges. You will process contracts, promote travel products, and maintain owner records while delivering exceptional service in a fast-paced environment.

Join a Top Workplace recognized company and help turn vacation dreams into reality, while supporting growth in a hybrid remote role based in Colorado. Strong communication and computer skills are essential.