Vacation Experience Specialist

Pacific Journey Consulting; Reno (NV); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive training

Remote, flexible schedule

Travel benefits

Professional growth opportunities

Job summary

Pacific Journey Consulting is seeking a Vacation Experience Specialist to join our remote team. You will design and book customized travel itineraries, assess client preferences and budgets, and arrange flights, hotels, and tours while delivering professional support before, during, and after travel.

This role offers a remote, flexible schedule with ongoing training and opportunities for professional growth, including access to travel benefits.

Qualifications

• Strong interpersonal and communication skills.
• Reliable internet connection and device.
• Experience in customer service or hospitality is a plus.

Responsibilities

• Design and book customized travel itineraries.
• Evaluate client preferences and budgets to recommend solutions.
• Book a variety of travel services including flights, hotels, and tours.
• Provide professional support before, during, and after travel.
• Troubleshoot and resolve client concerns.
• Attend ongoing training and professional development sessions.
• Collaborate with colleagues and suppliers for optimal service delivery.

Skills

Interpersonal skills

Communication skills

Reliable internet

Customer service experience

Job description

We are seeking detail-oriented individuals to join our team as Vacation Experience Specialist. This remote position allows you to help clients plan and book their travel while collaborating with a team and reporting to a team lead.

Key Responsibilities:

• Design and book customized travel itineraries.


• Evaluate client preferences and budgets to recommend solutions.


• Book a variety of travel services including flights, hotels, and tours.


• Provide professional support before, during, and after travel.


• Troubleshoot and resolve client concerns.


• Attend ongoing training and professional development sessions.


• Collaborate with colleagues and suppliers for optimal service delivery.

Qualifications:

• Strong interpersonal and communication skills.


• Reliable internet connection and device.


• Experience in customer service or hospitality is a plus.

What We Offer:

• Comprehensive training and onboarding.


• Remote, flexible schedule.


• Professional growth opportunities.


• Access to travel benefits.


• Compensation is performance-based and derived from completed travel bookings and client activity.