Vacation Booking Coordinator

Elevate Careers Network; San Jose (CA); À distance; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Comprehensive onboarding

Ongoing professional development

Access to professional tools

Continuing education

Résumé du poste

Elevate Careers Network is seeking a Vacation Booking Coordinator to assist clients in researching options and coordinating vacation arrangements tailored to their needs. The role blends client communication, online research, reservation coordination, and follow-up to ensure smooth planning.

The ideal candidate enjoys helping people plan memorable experiences while keeping booking details organized and up-to-date, in a fully remote environment.

Qualifications

• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.
• Customer-focused attitude with a service mindset.
• Comfort researching information and options online.
• Ability to manage multiple client requests simultaneously.
• Proficient in email, online systems, and digital platforms.
• Good problem-solving and follow-up abilities.

Responsabilités

• Communicate with clients regarding vacation preferences, requests and requirements.
• Research accommodations, transportation, activities, and other services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Communicate with service providers when additional coordination is required.
• Provide professional support throughout the planning and booking process.

Connaissances

Communication

Organization

Customer-focused

Online research

Multitasking

Email systems

Problem solving

Description du poste

We are looking for an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.

This role combines client communication, online research, reservation coordination, and follow-up. The ideal candidate enjoys helping people plan experiences while keeping important booking details organized.

Key Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements
• Research accommodations, transportation, activities, and other available services
• Assist with coordinating reservations and booking details
• Review options and confirmations for accuracy
• Provide clients with important information and updates
• Assist with modifications and special requests
• Maintain organized client and reservation documentation
• Follow up on outstanding details and upcoming arrangements
• Communicate with service providers when additional coordination is required
• Provide professional support throughout the planning and booking process

Qualifications

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Comfortable researching information and options online
• Ability to manage multiple client requests
• Comfortable using email, online systems, and digital platforms
• Strong problem-solving and follow-up abilities
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required

Position Highlights

• Fully remote work environment
• Comprehensive onboarding and training
• Ongoing learning and professional development
• Access to professional tools and resources
• Continuing education opportunities
• Supportive team environment