Vacation Booking Coordinator

Elevatecareersnetwork; Miami (FL); Teletrabalho; USD 40 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote

Onboarding program

Professional development

Resumo da oferta

Elevatecareersnetwork is seeking a Vacation Booking Coordinator to assist clients in researching options and coordinating vacation arrangements based on individual needs. This fully remote role involves client communication, online research, reservation coordination, and follow-up to ensure accuracy and satisfaction.

The ideal candidate enjoys helping people plan experiences while staying organized and responsive.

Qualificações

• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.
• Customer-focused attitude.
• Experience researching options online.
• Ability to manage multiple client requests.
• Familiar with email and digital platforms.
• Problem-solving and follow-up abilities.
• Hospitality or reservations experience helpful but not required.

Responsabilidades

• Communicate vacation preferences with clients.
• Research accommodations, transport, activities.
• Coordinate reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with updates and important information.
• Handle modifications and special requests.
• Maintain organized client and reservation records.
• Follow up on outstanding details.
• Coordinate with service providers as needed.
• Support clients throughout planning and booking process.

Conhecimentos

Communication

Organization

Customer focus

Online research

Multitasking

Digital platforms

Problem solving

Customer service

Ferramentas

Reservation systems

Descrição da oferta de emprego

We are looking for an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.

This role combines client communication, online research, reservation coordination, and follow-up. The ideal candidate enjoys helping people plan experiences while keeping important booking details organized.

Key Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements
• Research accommodations, transportation, activities, and other available services
• Assist with coordinating reservations and booking details
• Review options and confirmations for accuracy
• Provide clients with important information and updates
• Assist with modifications and special requests
• Maintain organized client and reservation documentation
• Follow up on outstanding details and upcoming arrangements
• Communicate with service providers when additional coordination is required
• Provide professional support throughout the planning and booking process

Qualifications

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Comfortable researching information and options online
• Ability to manage multiple client requests
• Comfortable using email, online systems, and digital platforms
• Strong problem-solving and follow-up abilities
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required

Position Highlights

• Fully remote work environment
• Comprehensive onboarding and training
• Ongoing learning and professional development
• Access to professional tools and resources
• Continuing education opportunities
• Supportive team environment