VA School Certifying Official

North Carolina State University; Raleigh (NC); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

12 Holidays Each Year

Tuition and Academic Assistance

Job summary

North Carolina State University is seeking a VA School Certifying Official to manage the GI Bill benefits lifecycle for eligible students from admission to graduation.

The role serves as the primary institutional liaison with the VA, ensuring compliant, timely processing of benefits and maintaining related data within the SIS. A Bachelor's degree and VA system familiarity are required, with collaboration across departments and ongoing training opportunities.

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Experience administering GI Bill education benefits or other veterans education benefit programs in accordance with federal and state regulations.
• Familiarity with VA systems and Enrollment Manager or similar VA certification systems.
• Experience using PeopleSoft, Oracle, or a comparable student information system to manage student records, enrollment, or benefit data.
• Demonstrated ability to interpret and apply complex policies, regulations, or compliance requirements.
• Experience in higher education, government, or student services with collaboration across stakeholders.

Responsibilities

• Manage GI Bill benefits life-cycle from admission through graduation, including Montgomery GI Bill and Post-9/11 GI Bill.
• Serve as institutional knowledge resource for laws, regulations and guidelines related to veterans education benefits.
• Maintain NC State's GI Bill processes and data per VA requirements, including annual audit and compliance.
• Represent NC State in communications with the VA regarding GI Bill education benefits and certification matters.
• Assist with New Student Orientation and University Commencement.
• Other duties as assigned.

Skills

GI Bill experience

Policy interpretation

Customer service

Interdepartmental collaboration

Education

Bachelor's degree

Tools

PeopleSoft

Oracle

Enrollment Manager

Job description

Posting Number

PG195287SP

Internal Recruitment

No

Working Title

VA School Certifying Official

Anticipated Hiring Range

$50,000 - $53,045

Work Schedule

Monday-Friday, 8:00am-5:00pm

Job Location

Raleigh, NC

Department

Registration and Records

About the Department

Enrollment Management and Services provides critical services to students, parents and visitors to NC State University working across the student life cycle, from identifying prospective students, through graduation and beyond. The Department of Registration and Records is responsible for recording and safeguarding student academic records. Registration and Records also provides administrative support to many other campus departments. Important functions of the office include: fulfilling campus requests for data; producing student transcripts and enrollment verifications; maintaining curriculum requirements; monitoring enrollment; creating the schedule of classes; maintaining the course catalog; and monitoring overall functionality of registration, graduation, curriculum changes, etc. in the student information system. Additionally, Registration and Records processes inter-institutional registrations with other schools in various consortia, and certifies veteran educational benefits.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

The Veterans Administration School Certifying Official (SCO) is responsible for the life-cycle administration and processing of GI Bill education benefits for eligible NC State students, from admission through graduation, including Montgomery GI Bill and Post-9/11 GI Bill benefits. The position manages the processes, technology, data, and business practices necessary to ensure the accurate, timely, and compliant administration of veterans education benefits.

The SCO serves as a primary institutional knowledge resource for federal and state laws, regulations, and guidelines related to veterans education benefits and their application within NC State policies, regulations, rules, and business processes. The position is responsible for maintaining NC State's GI Bill processes and associated data in accordance with U.S. Department of Veterans Affairs requirements, including annual audit and compliance requirements.

The SCO also serves as an institutional representative in communications and interactions with the U.S. Department of Veterans Affairs regarding GI Bill education benefits and related certification, compliance, and student benefit matters.

Other Responsibilities

• Assist with New Student Orientation and University Commencement.
• Other duties as assigned.

Qualifications

Minimum Experience/Education

Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications

• Experience administering GI Bill education benefits or other veterans education benefit programs in accordance with federal and state regulations.
• Familiarity with U.S. Department of Veterans Affairs systems and processes, including Enrollment Manager or similar VA certification systems.
• Experience using PeopleSoft, Oracle, or a comparable student information system to manage student records, enrollment, or benefit-related data.
• Demonstrated ability to interpret and apply complex policies, regulations, or compliance requirements while ensuring accurate and timely program administration.
• Experience working in a higher education, government, or student services environment that requires collaboration with multiple stakeholders and a strong commitment to customer service.

Required License or Certification

N/A

Valid NC Driver's License required

No

Commercial Driver's License Required?

No

Recruitment Dates and Special Instructions

Job Open Date

10/23/2026

Earliest Close Date

10/30/2026

Notice to Applicants

Please note that the work history on your resume must also be included in your application.

Special Instructions

Please include as attachments a resume, cover letter, and contact information for at least three professional references. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Details

Position Number: 00112414

Position Type: SHRA

Position Classification Band Title: Student Services Specialist

Position Classification Band Level: Journey

Position Classification Salary Range: $ 33,540 - $ 90,156

Salary Grade Equivalency: NC07

Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event

Time Limited Position: No

Department Id: 320201 - Registration And Records

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail]. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.