VA Project Coordinator - Home Construction

BCI Acrylic Inc.; South Gate (CA); Hybrid; USD 8,000 - 10,000; Full time

Benefits offered by this job

Performance bonus

Job summary

BCI Acrylic Inc. is seeking a highly organized Remote Project Coordinator to support our Production Team by coordinating remodeling projects across the United States, ensuring timely scheduling and delivering an excellent client experience.

This remote role requires 2+ years of experience in remote coordination, strong written and spoken English, and proficiency with CRMs and project management software. You will work with Sales, Production, and Installation teams to keep projects on track and

Qualifications

• 2+ years in remote project coordination or related roles.
• Experience supporting U.S.-based clients or companies.
• Strong customer service and client communication skills.
• Excellent written and spoken English.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Coordinate multiple remodeling projects simultaneously.
• Schedule installation appointments with homeowners and teams.
• Maintain communication with clients, installers, vendors, and internal departments.
• Track project progress and ensure deadlines are met.
• Order materials and monitor delivery timelines.
• Process project documentation accurately and on time.
• Assist with financing paperwork and project documentation.
• Collect and record customer payments.
• Resolve scheduling conflicts and project issues proactively.
• Follow up with customers to ensure an excellent experience.
• Maintain records within CRM and project management systems.
• Collaborate with Sales, Production, and Installation teams.

Skills

Remote project coordination

Customer service

English communication

Organizational skills

Multitasking

Tools

CRM software

Project management software

Scheduling platforms

Job description

Department: Production Team

Job Type: Full-Time | Permanent

Location: Remote

Schedule: Monday – Friday | 8:30 AM – 5:00 PM Pacific Time

Compensation: $6.00–$7.00/hour + Performance Bonus

About Us

We're a family-owned kitchen, bathroom, and flooring remodeling company based in Southern California with over 40 years of experience. We're looking for a highly organized Remote Project Coordinator to support our Production Team by ensuring remodeling projects move smoothly from start to finish while providing an outstanding customer experience.

This is not an onsite construction management role. We are looking for someone with experience coordinating projects remotely for U.S.-based companies.

What You\'ll Do

• Coordinate multiple remodeling projects simultaneously
• Schedule installation appointments with homeowners and installation teams
• Maintain constant communication with clients, installers, vendors, and internal departments
• Track project progress and ensure deadlines are met
• Order materials and monitor delivery timelines
• Process project documentation accurately and on time
• Assist with financing paperwork and project documentation
• Collect and record customer payments
• Resolve scheduling conflicts and project issues proactively
• Follow up with customers throughout the project to ensure an excellent experience
• Maintain accurate records within our CRM and project management systems
• Collaborate closely with Sales, Production, and Installation teams

What We're Looking For

Required Experience

• 2+ years of remote Project Coordinator, Operations Coordinator, Executive Assistant, Virtual Assistant, Client Success, or Account Coordinator experience
• Experience supporting U.S.-based clients or companies
• Experience coordinating multiple projects, schedules, or client accounts remotely
• Strong customer service and client communication skills
• Excellent organizational and follow-up skills
• Comfortable working in a fast-paced environment with multiple priorities
• Excellent written and spoken English

Preferred Experience

• Home remodeling, construction, home services, logistics, or property management experience is a plus
• Experience using CRMs, project management software, or scheduling platforms
• Experience working with remote teams

Technical Requirements

• Reliable high-speed internet
• Quiet home office
• Backup internet connection preferred
• Computer capable of handling multiple applications simultaneously

Success in This Role

The ideal candidate is someone who enjoys keeping projects organized, communicating with clients, solving problems before they become bigger issues, and ensuring every project stays on schedule. You thrive in a remote environment, are highly organized, and enjoy coordinating people and processes rather than managing construction work onsite.