VA Home Loan Advisor

Veterans United Home Loans; Virginia Beach (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Veterans United Home Loans in Virginia Beach, VA is seeking a Loan Officer who will enhance borrowers' lives by delivering unprecedented customer service. You will determine homebuying needs and collaborate with the loan team to provide a smooth loan experience for clients.

The role involves communicating loan status by phone and email, analyzing borrower information for pre-approvals, interviewing and verifying documents, educating borrowers on loan options, and staying current with mortgage

Qualifications

• Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.
• Interview borrowers and verify documentation.
• Communicate loan status regularly with clients via email and phone.
• Stay knowledgeable on mortgage guidelines and company processes.

Responsibilities

• Collaborate with loan team to deliver a smooth loan experience.
• Interact with borrowers by phone and email to answer questions.
• Educate borrowers on loan options and process.
• Monitor and resolve application issues to keep timelines.

Skills

Sales

Customer service

Mortgage knowledge

Communication skills

Interpersonal skills

Tools

AI-assisted technology

Job description

Veterans United Home Loans in Virginia Beach, VA is seeking a Loan Officer who will enhance borrowers' lives by delivering unprecedented customer service. You will determine homebuying needs and collaborate with the loan team to provide a smooth loan experience for clients.

The role involves communicating loan status by phone and email, analyzing borrower information for pre-approvals, interviewing and verifying documents, educating borrowers on loan options, and staying current with mortgage