VA Health Eligibility Expert — Remote, Part-Time

Zekai; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

Zekai is seeking VA Eligibility Specialists for a remote, short-term contract focusing on evaluating and improving AI systems for veterans health care topics. You will use your enrollment and eligibility expertise to ensure questions resemble real veterans’ needs and that answers are accurate and useful.

No AI experience required; domain knowledge matters. Applicants should have VA enrollment/eligibility or care coordination background, be able to start quickly, and commit 20–30 hours per week

Qualifications

• Former VA enrollment, eligibility, or care coordination experience, or experience as a VA social worker.
• 1+ years working on VA health care enrollment, eligibility determination, or care coordination.
• Working knowledge of priority groups, income and means testing, and community care US-based.

Responsibilities

• Review sample VA health care questions and flag any that don’t sound like what real veterans or family members ask.
• Write rubrics that define a correct, complete answer on VA health care eligibility, enrollment, and priority groups, including income and means testing.
• Cover care coordination and community care (including the MISSION Act) and access to care in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Skills

Written communication

Attention to detail

VA enrollment knowledge

Job description

Zekai is seeking VA Eligibility Specialists for a remote, short-term contract focusing on evaluating and improving AI systems for veterans health care topics. You will use your enrollment and eligibility expertise to ensure questions resemble real veterans’ needs and that answers are accurate and useful.

No AI experience required; domain knowledge matters. Applicants should have VA enrollment/eligibility or care coordination background, be able to start quickly, and commit 20–30 hours per week