VA Eligibility Specialist, Remote (US) Remote (United States)

Dover; United States; Remote; USD 30,000 - 47,000; Part time

Job summary

Dover is seeking a VA Eligibility Specialist for a remote, short-term contract to support enrollment and eligibility workflows. The role emphasizes accuracy in VA health care eligibility questions and developing rubrics for correct, complete responses.

You'll review sample questions, draft guidelines, and evaluate AI answers against established rubrics, while communicating feedback to the project team remotely and asynchronously.

Qualifications

• Former VA enrollment, eligibility, or care coordination experience.
• 1+ years working on VA health care enrollment, eligibility determination, or care coordination.
• Working knowledge of priority groups, income and means testing, and community care.
• US-based from the United States.
• Able to start quickly and commit 20-30 hours/week.
• Clear, precise writing.

Responsibilities

• Review VA health care questions and flag items not sounding like real veterans or families.
• Write rubrics defining correct answers on eligibility, enrollment, and priority groups.
• Cover care coordination and community care guidance in rubrics.
• Evaluate AI-generated answers against rubrics and flag errors or omissions.
• Provide clear written feedback to the project team asynchronously.

Skills

Eligibility

Enrollment

Healthcare

Job description

Role Title: VA Eligibility Specialist
Role Type: Contract
Location: Remote
Time Commitment: 20-30 hours/week, short-term project

Required Skills

• Eligibility

• Enrollment

• Healthcare

You'll use your enrollment and eligibility experience to check that questions sound like real veterans and families, and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample VA health care questions and flag any that don't sound like what real veterans or family members ask.

• Write rubrics that define a correct, complete answer on VA health care eligibility, enrollment, and priority groups, including income and means testing.

• Cover care coordination and community care (including the MISSION Act) and access to care in your rubrics.

• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.

• Share clear written feedback with the project team, working asynchronously.

Required Qualifications

• Former VA enrollment, eligibility, or care coordination experience, or experience as a VA social worker

• 1+ years working on VA health care enrollment, eligibility determination, or care coordination

• Working knowledge of priority groups, income and means testing, and community care

• US-based

• Able to start quickly and commit 20-30 hours/week

• Clear, precise writing

Nice to Have

• Experience with veteran outreach and helping veterans apply for health care

• Experience creating guides, checklists, or training materials

• Experience helping a diverse range of veterans and families, including rural and non-English-speaking clients