VA Case Manager & Service Facilitator: Community Impact

Moms In Motion - A Virginia Service Facilitation Provider; Roanoke (VA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with Employer Match

Paid training

Paid holidays

Mileage reimbursement

Job summary

Moms In Motion in Virginia is seeking a Service Facilitator to visit clients in their homes and help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT). You’ll write care plans and participate in assessments to improve safety, health, and independence.

Ideal candidates have at least 2 years of experience supporting people with disabilities or the elderly, no degree required, and a valid driver’s license. Remote work from a laptop is possible with local travel required.

Qualifications

• 2+ years of experience supporting individuals with disabilities or the elderly.
• No degree required — we care about heart and experience.
• Valid driver’s license and reliable vehicle.
• Ability to pass a background check and provide 2 professional references.

Responsibilities

• Visit clients in their homes on a local basis.
• Serve as the go-to guide for families navigating waiver programs.
• Draft plans of care and assessments that drive outcomes.
• Troubleshoot service authorizations, timesheets, and related tasks.
• Build lasting relationships with families based on respect and trust.
• Work remotely from a laptop/tablet.

Skills

Communication skills

Tech-savviness

Driver's license

Background check pass

Education

No degree required

Tools

Email

Docs

Spreadsheets

Video calls

Portal navigation

Job description

Moms In Motion in Virginia is seeking a Service Facilitator to visit clients in their homes and help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT). You’ll write care plans and participate in assessments to improve safety, health, and independence.

Ideal candidates have at least 2 years of experience supporting people with disabilities or the elderly, no degree required, and a valid driver’s license. Remote work from a laptop is possible with local travel required.