VA Benefits Student Assistant (Work-Study)

Tennessee Board of Regents

Memphis (TN)

On-site

USD 17,000 - 22,000

Part time

5 days ago

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Job summary

Southwest Tennessee Community College is seeking a Federal Work Study student to support the Office of Veterans Affairs with front-line clerical and student-service duties. You will assist veterans and dependents as they access education benefits and navigate enrollment, while handling confidential records with care.

The role emphasizes accurate data entry, documentation, and respectful interaction with the campus military-connected community.

Qualifications

Currently enrolled in at least six credit hours at SWTCC with satisfactory progress.
Only Federal Work Study approved students qualify.
Strong written and verbal communication and a professional demeanor.
Basic proficiency with Microsoft Office and willingness to learn student information systems.
Ability to handle confidential information with discretion.

Responsibilities

Greet and assist veterans, service members, and dependents in person, by phone, and by email.
Assist students with VA education benefits applications and enrollment forms.
Collect, organize, scan, and file certification documents and records.
Enter and update data in student information systems under staff supervision.
Support enrollment certification materials submission to the VA.
Participate in outreach events and distribute VA benefits information.
Adhere to FERPA and confidentiality standards.