Uzbek Speaking Account Representative

Shamrock Trading Corp.; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Fully paid healthcare

Generous 401(k) contributions

Work-from-home opportunities

Training and professional development

Competitive PTO

Job summary

Shamrock Trading Corp. is seeking an Uzbek Speaking Financial Account Representative to manage clients' accounts receivable portfolios. In this role, you will be responsible for exceptional customer service and maintaining financial accounts through detailed processing and reporting.

The ideal candidate will possess strong communication skills in both Uzbek and English, along with a Bachelor's degree in a relevant field. We offer competitive benefits including fully paid healthcare, 401(k), and work-from-home opportunities.

Qualifications

• Fluent in Uzbek and English with a business vocabulary.
• Bachelor's degree in a related field preferred or equivalent experience.
• Exceptional customer service skills and attention to detail.

Responsibilities

• Provide exceptional customer service for financial clients.
• Update account information to maintain customer records.
• Prepare product/service reports by analyzing customer information.
• Maintain financial accounts by processing customer adjustments.
• Handle collections for assigned customers.
• Perform risk assessments and follow procedures.

Skills

Uzbek language proficiency

English language proficiency

Customer service skills

Interpersonal communication skills

Microsoft Office proficiency

Education

Bachelor's degree in business administration or finance

Job description

Why You’ll Love Working Here

• Training and Development: Ongoing training and professional development opportunities
• Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
• Salary: Individual compensation packages may reflect applicable experience, job‑related skill, training and/or education
• Financial: Generous company 401(k) contributions and employee stock ownership after one year
• Work‑Life Balance: Competitive PTO and work‑from‑home opportunities after an introductory period

About the Role

RTS and Shamrock Trading Corporation are looking for an Uzbek Speaking Financial Account Representative. This role will focus on clients’ accounts receivable portfolios, including receiving and processing invoices and related documentation. An ideal candidate will be a problem‑solver with a dynamic personality and high attention to detail.

What You’ll Do

• Provide exceptional customer service for financial clients
• Regularly update account information to maintain customer records
• Prepare product or service reports by collecting and analyzing customer information
• Maintain financial accounts by processing customer adjustments
• Provide daily funding and handle collections for assigned customers
• Perform risk assessments and ensure that procedures are in place and followed to minimize risk
• Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the adjustment and following up to ensure a resolution
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Answer product and service questions and suggest information about other products or services
• Other duties as assigned

What You’ll Bring

• Ability to speak, read and write in both Uzbek and English with a business vocabulary required
• Bachelor’s degree in business administration, finance or related field preferred, or equivalent relevant experience
• Exceptional interpersonal communication and customer service skills
• Proficiency in Microsoft Office and data entry
• Demonstrated ability to meet deadlines

What Will Put You Ahead

• Experience in the financial industry
• Attention to detail with analytical and technical skills
• Passion to learn and build relationshipsProblem‑solving and conflict‑resolution skills
• An adaptable personality with a goal‑driven mindset