UX Technical Writer - Help Center & Onboarding

LandEarly; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

LandEarly is seeking a Technical Writer to translate our product into clear, user-friendly documentation for job seekers using our auto-apply platform. You’ll craft help center articles, FAQs, in-app guidance, and onboarding content that explain features like profile setup, AI Apply, Autopilot, tracking, and the browser extension.

You will work closely with product and engineering teams to verify information, maintain a consistent voice, and audit content as the product evolves, reducing user

Qualifications

• 2+ years of technical writing or UX content design.
• Ability to explain complex product features in plain language.
• Strong editing skills and consistency in tone and terminology.

Responsibilities

• Write and maintain user-facing help articles, FAQs, and in-app guidance.
• Translate complex product features into plain-language explanations for a non-technical audience.
• Partner with product and engineering teams to document new features ahead of launch.
• Create and update onboarding content, tooltips, and empty states to reduce user confusion.
• Maintain a consistent voice and terminology across all product documentation.
• Audit existing documentation regularly to keep it accurate as the product evolves.

Tools

Confluence

Markdown

GitHub

Job description

LandEarly is seeking a Technical Writer to translate our product into clear, user-friendly documentation for job seekers using our auto-apply platform. You’ll craft help center articles, FAQs, in-app guidance, and onboarding content that explain features like profile setup, AI Apply, Autopilot, tracking, and the browser extension.

You will work closely with product and engineering teams to verify information, maintain a consistent voice, and audit content as the product evolves, reducing user