UX Team Lead: Platform & Access Experience

Pearson; Little Rock (AR); Remote; USD 175,000 - 195,000; Full time

Job summary

Pearson is seeking a UX Team Manager to lead a growing design function within a multi-product learning platform. You will guide a team of UX designers across integrations and access management, balancing strategic vision with hands-on execution in a complex, systems-level domain.

You will collaborate with Product, Engineering, and Architecture to set roadmaps, coach designers, and ensure high-quality UX delivery while advancing platform-wide design standards and accessibility.

Qualifications

• 7-10+ years of professional experience in UX design, with 3+ years leading designers
• Direct experience with at least one of: identity/access management, admin/settings consoles, B2B integration setup flows, or platform configuration tools
• Service design experience, particularly mapping multi-actor journeys and touchpoints across systems
• Experience using AI-assisted design and prototyping tools to enhance workflows and AI-enabled platforms
• End-to-end UX design across complex, multi-surface products including modern and legacy systems
• Proven experience managing priorities across multiple workstreams with conflicting demands
• Comfort making decisions under ambiguity and communicating trade-offs clearly
• Collaborative leadership that builds trust across product, engineering, security, and design
• Ability to switch between hands-on design guidance and higher-level planning as needed

Responsibilities

• Lead and develop a team of UX designers through coaching, feedback, and career guidance
• Define design strategy and quality standards for integrations, access management, and design system work, balancing hands-on design with people management
• Own UX delivery across the platform and access-management product area, ensuring quality, consistency, and predictability
• Prioritize and sequence work across multiple teams with conflicting priorities, balancing short-term execution with long-term goals
• Partner with Product, Engineering, and Architecture to align roadmaps, priorities, and success metrics for integration and access-control initiatives
• Run design planning, crit, and review rituals to maintain momentum in a technically complex domain
• Unblock teams by clarifying scope and trade-offs, especially where auth protocols and permissions shape possibilities
• Reinforce design standards, accessibility, and design system adoption for admin consoles and integration setup flows

Skills

UX design leadership

Identity/access management

Service design

AI-assisted design

End-to-end UX design

Priorities management

Decision making under ambiguity

Collaborative leadership

Hands-on design guidance

Job description

Pearson is seeking a UX Team Manager to lead a growing design function within a multi-product learning platform. You will guide a team of UX designers across integrations and access management, balancing strategic vision with hands-on execution in a complex, systems-level domain.

You will collaborate with Product, Engineering, and Architecture to set roadmaps, coach designers, and ensure high-quality UX delivery while advancing platform-wide design standards and accessibility.