UX Researcher, Qualitative

Meta; United States; Remote; USD 164,000 - 227,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta's UX Research team seeks a Qualitative UX Researcher to partner with product, design, and cross-functional teams to uncover insights about user behavior and attitudes on a global scale.

The role focuses on end-to-end primary research, including interviews, focus groups, and usability testing, with synthesis into strategic narratives to guide product decisions and experiences.

Qualifications

• Bachelor's degree with 10+ years of UX research experience, or Master's with 8+ years, or PhD with 5+ years.
• Experience conducting in-depth interviews, focus groups, concept testing, or usability testing.
• Experience translating research findings into strategic narratives.

Responsibilities

• Work closely with product and business teams to identify research topics
• Act as a thought leader in the domain of research, while advocating for users
• Design and execute end-to-end custom primary research using various methods
• Design studies addressing user behavior and attitudes
• Work independently and autonomously
• Manage and prioritize research plans through ambiguous environments and align stakeholders
• Communicate results and illustrate suggestions clearly
• Collaborate cross-functionally with design, product management, content strategy, engineering and marketing
• Generate insights that fuel ideation and evaluate designs

Skills

In-Depth Interviews

Focus Groups

Usability Testing

Primary Research

Strategic Narratives

Education

Bachelor's degree

Master's degree

PhD

Job description

Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta.We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide-range of perspectives and stem from many different backgrounds. We’re looking for communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society.

UX Researcher, Qualitative Responsibilities:

• Work closely with product and business teams to identify research topics
• Act as a thought leader in the domain of research, while advocating for the people who could use our products
• Design and execute end-to-end custom primary research using a wide variety of methods
• Design studies that address both user behavior and attitudes
• Work independently and autonomously
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
• Communicate results and illustrate suggestions in compelling and unique ways
• Work cross-functionally with design, product management, content strategy, engineering and marketing
• Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications:

• Bachelor's degree with 10+ years of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 8+ years relevant experience, or PhD and 5+ years relevant experience
• Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
• Interest in and experience executing hands-on, primary research
• Experience translating research findings into strategic narratives

Preferred Qualifications:

• Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
• Experience with consumer products, consumer insights, or product development

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today - beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$164,000/year to $227,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.