UX Researcher for Federal Programs — Drive User Insights

Cadmus; Madison (WI); On-site; USD 95,000 - 110,000; Full time

Job summary

Cadmus is seeking a UX Researcher to join one of our federal programs in the United States. You will conduct research, usability studies, and stakeholder interviews to reveal customer needs and improve product intuitiveness across projects.

You will synthesize qualitative and quantitative insights, collaborate with cross-functional teams, and help the product team prioritize user-centered opportunities. The role emphasizes rigorous planning, communication, and practical deliverables.

Qualifications

• Must have 2+ years of professional UX research experience.
• Excellent communication and storytelling skills, with the ability to synthesize complex findings for stakeholders.

Responsibilities

• Define problems with cross-functional teams and drive user-centered product decisions.
• Plan and conduct stakeholder interviews, market research, and competitive analysis.
• Run usability studies and apply insights to inform product strategy.
• Create research artifacts like personas and journey maps to guide direction.
• Document research activities and contribute to best practices and templates.

Skills

Communication skills

Storytelling

Independent work

Stakeholder management

Education

BS/MS in Anthropology, HCI, Human Factors, Psychology, Sociology, or related field

Tools

Remote testing tools

Online collaboration tools

Job description

Cadmus is seeking a UX Researcher to join one of our federal programs in the United States. You will conduct research, usability studies, and stakeholder interviews to reveal customer needs and improve product intuitiveness across projects.

You will synthesize qualitative and quantitative insights, collaborate with cross-functional teams, and help the product team prioritize user-centered opportunities. The role emphasizes rigorous planning, communication, and practical deliverables.