UX Researcher - Drive insights & scalable practices (Remote)

SRS Acquiom Inc.; United States; Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company match

Discretionary time off

Life insurance

Employee Assistance Programs

Pet insurance discount

Fitness credit

Pre-tax plans

Job summary

SRS Acquiom is seeking a UX Researcher to conduct end-to-end research on complex client and internal workflows, turning findings into actionable insights that improve our digital experiences. You will help establish repeatable practices, templates, and repositories that make research easier to run, more consistent, and scalable.

This role can be located in Denver or be fully remote, though occasional travel to our Denver headquarters may be required.

Qualifications

• 5+ years of UX/product/design research experience.
• Strong written and verbal communication; ability to synthesize complex information.
• Comfort working with ambiguity and evolving priorities.

Responsibilities

• Partner with Product, Design, Operations, and stakeholders to identify and prioritize research opportunities.
• Plan and conduct user interviews, usability tests, concept evaluations, surveys, and other methods.
• Define goals, criteria, and study plans; write screeners and discussion guides.
• Collaborate with designers to develop concepts, prototypes, and materials for research.
• Coordinate recruitment and scheduling with teams and vendors.
• Synthesize findings into actionable insights and recommendations.
• Communicate findings through readouts, reports, journey_maps, and artifacts.
• Help establish repeatable research practices, templates, and standards.
• Maintain a reusable research repository for cross-team sharing.

Skills

UX research

Communication

Adaptability

Stakeholder collaboration

Education

Bachelor's degree

Job description

SRS Acquiom is seeking a UX Researcher to conduct end-to-end research on complex client and internal workflows, turning findings into actionable insights that improve our digital experiences. You will help establish repeatable practices, templates, and repositories that make research easier to run, more consistent, and scalable.

This role can be located in Denver or be fully remote, though occasional travel to our Denver headquarters may be required.