Senior UX Researcher: Data-Driven, Cross-Functional Impact

Eightelevengroup

Grand Rapids, Northern (MI, KY)

Hybrid

USD 85,000 - 120,000

Full time

10 days ago

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Job summary

Eightelevengroup is seeking an experienced UX Researcher to drive data-driven decisions across the product lifecycle. The role requires solving complex problems and voicing user needs through rigorous qualitative and quantitative research.

You will collaborate with Product, Design and Development teams to translate insights into actionable design improvements, build personas and journey maps, and manage vendor relationships in a SAFE Agile setting. Remote options not stated.

Qualifications

Plan and execute qualitative and quantitative user research.
Present research findings in context for stakeholders.
Collaborate with product, design and development teams.

Responsibilities

Plan and execute qualitative and quantitative user research using various methods.
Analyze user data to uncover pain points and unmet needs.
Conduct interviews, usability tests, surveys, ethnographic studies, contextual inquiry, and concept testing.
Synthesize findings and present insights to inform design decisions.
Develop journey maps, user personas, and jobs-to-be-done.
Integrate user feedback with product design and development processes.
Scope research initiatives with stakeholders and managers.
Leverage data and analytics to tie insights to actions.
Work in a SAFE Agile environment coordinating by sprints.
Collaborate with cross-functional teams and manage vendor relationships.