UX Researcher-CNBC, MS NOW and E! Online

Versant Media; Englewood Cliffs (NJ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Free onsite fitness center

Gourmet cafeteria

Dry cleaning

Free shuttle to Manhattan locations

Job summary

Versant Media in Englewood Cliffs, NJ is seeking a UX Researcher to uncover actionable insights across CNBC, MS NOW and E! Online.

You will blend qualitative and quantitative methods to understand user needs and translate findings into data-driven guidance for product and design. The role requires at least 3 years in UX research within digital media, strong analytical and communication skills, and a solid grasp of accessibility.

Qualifications

• Minimum of 3 years of UX research experience in digital media.
• Proficiency in both qualitative and quantitative research methods.
• Strong analytical skills with the ability to interpret behavioral data and identify patterns.
• Exceptional communication skills to present findings clearly and persuasively.
• Understanding of accessibility standards and inclusive design principles.

Responsibilities

• Plan, design, and conduct qualitative and quantitative user research to inform product decisions.
• Develop research strategies aligned with business goals and roadmaps.
• Collaborate with Product Managers, Designers, and Engineers to define research questions.
• Lead usability testing, interviews, surveys, and ethnographic studies.
• Synthesize findings into actionable insights and guidance for design and product direction.
• Create research reports, personas, and journey maps.

Skills

UX research

Qualitative methods

Quantitative methods

Communication

Analytical thinking

Accessibility knowledge

Education

Bachelor's degree

MBA (plus)

Job description

UX Researcher

We are looking for a highly motivated and experienced UX Researcher responsible for uncovering actionable insights that inform and inspire exceptional digital product experiences. This role combines qualitative and quantitative research methods to deeply understand user needs, behaviors, and motivations, translating them into data‑driven recommendations that guide design and product strategy. The UX Researcher will work across multiple news brands to help build the next set of innovative products within Versant and support the ambitious digital goals of CNBC, MS NOW and E! Online.

Responsibilities

• Work with the Director of Product Design and key stakeholders to plan, design, and conduct qualitative and quantitative user research to inform product decisions
• Develop research strategies aligned with business goals and product roadmaps
• Collaborate with Product Managers, Designers, and Engineers to define research questions and hypotheses
• Lead usability testing, user interviews, surveys, and ethnographic studies
• Synthesize findings into actionable insights that guide design and product direction
• Create clear and compelling research reports, personas, and journey maps
• Advocate for user needs across all stages of the product lifecycle
• Partner with data analysts to integrate behavioral analytics with qualitative insights
• Present findings to executives and stakeholders to influence strategic decisions
• Stay current on UX research methods, tools, and industry trends
• Foster a culture of evidence‑based decision‑making and empathy for users

Qualifications

• Minimum of 3 years of UX research experience in digital media
• Proficiency in both qualitative and quantitative research methods
• Strong analytical skills with the ability to interpret behavioral data and identify patterns
• Exceptional communication skills, including the ability to present complex findings clearly and persuasively
• Understanding of accessibility standards and inclusive design principles
• Proven understanding of web, mobile apps and OTT products in the consumer (B2C) space and/or in media and publishing

Desired Qualifications

• Ability to work with senior management and present research findings with a clear point of view.
• Strong experience evangelizing for the customer through the use of research, data, user testing, etc.
• Experience working in subscription business, a news organization or a content company/publisher
• Bachelor's degree desired; MBA a plus

Salary and Benefits

Salary range: $100,000 - $130,000

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

What we’ll offer

• Sweat it out – Free onsite fitness center with state‑of‑the‑art equipment, plus daily group classes
• Eat up – Gourmet cafeteria with daily specials plus soup and salad bars
• Extras – Dry cleaning and sneak peeks
• Don’t have a car? No problem! Free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey City.

EEO Statement

VERSANT Media’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate’s skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.