UX Researcher

Blue Lake Search, LLC; Grand Rapids (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Blue Lake Search, LLC is seeking an experienced UX Researcher to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.

The role requires 2-5 years of UX research experience, a degree in a related field, and the ability to synthesize insights into actionable design improvements while working closely with Product, Design, and Development teams.

Qualifications

• 3+ years of UX research experience.
• Bachelor's degree in a relevant field.
• Strong understanding of user-centered design principles and research methods.

Responsibilities

• Plan and execute qualitative and quantitative user research using a range of techniques.
• Synthesize and present findings to influence product decisions.
• Collaborate with Product, Design and Development to integrate user feedback throughout the lifecycle.
• Develop journey maps, personas, and jobs-to-be-done based on research insights.

Skills

User research

Cross-functional collaboration

Qualitative & quantitative methods

Education

Bachelor's degree in HCI /Interaction Design / Cognitive Psychology / Anthropology / Market Research

Tools

AI tools

Job description

Job Summary

We are looking for an experienced UX Researcher with 2-5 years experience to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.

Requirements

• Plan and execute qualitative and quantitative user research using an array of research techniques
• Analyze users behavioral and attitudinal data to uncover customer painpoints and unmet needs
• Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
• Synthesize and present research findings in context
• Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
• Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
• Ability to accurately scope research initiatives by collaborating with stakeholders
• Leverage existing data and ability to tie insights to analytics
• Work in a SAFE Agile environment, coordinating projects by sprints
• Ability to work effectively both individually and as part of cross-functional teams
• Effectively manage vendor partner relationships ensuring that output meets internal expectations

Skills & Qualifications

3+ years of experience with UX Research.

• Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field
• Solid understanding of wireframes, storyboards, user flows, process flows and site maps.Experience with research, design, and AI toolsSolid grasp on Human Centered Design.
• Expert written and verbal communication skills and attention to detail
• **Portfolio demonstrating your expertise and ability to articulate your process
• Positive attitude, collaborative spirit and openness to giving and receiving feedback