UX Researcher

Allied Solutions, LLC; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) options with company match

Paid time off

Job summary

Allied Solutions, LLC is looking for a UX Researcher to conduct qualitative and quantitative research, analyze findings, and provide actionable insights to product teams. The role focuses on understanding user behaviors and motivations while ensuring effective communication of research results.

The ideal candidate will have a High School Diploma or GED, preferably a Master’s degree, and experience in UX research. The position offers benefits including medical, dental, vision insurance, and 401(k) options.

Qualifications

• 1-2 years of work-related experience preferred.
• Understanding of human-computer interaction principles.
• Experience with usability testing and user feedback.

Responsibilities

• Plan and execute UX research activities.
• Analyze data and present findings to stakeholders.
• Collaborate with teams to align research with business goals.

Skills

Qualitative research methods

Quantitative research methods

Data analysis

Collaboration

User experience design

Education

High School Diploma or GED

Master’s degree in Human-Computer Interaction or related field

Tools

Google Analytics

Job description

A UX Researcher solves complex problems with simple, elegant solutions. They plan research activities, conduct both qualitative and quantitative research methods, analyze the results, and translate the uncovered data into actionable insights. UX Researchers use industry best practices for their research methods to better understand the behaviors, motivations, and desire paths of research subjects. They develop strong, trusting relationships between the research team and product teams, providing leadership and support during strategy, ideation, and execution of enterprise-scale implementations.

Job Duties and Responsibilities

Plan UX Research (15%)

• Achieve a deep understanding of the problem space including business goals and market needs / desires
• Determine the appropriate mix of UX Research methods, both qualitative and quantitative, and design experiments for a given scenario
• Document the planned research methods in a UX Research plan, including method names, descriptions, intended quantity of each method, expected timeline for plan execution, and intended target of research methods
• Collaborate with team members to finalize the appropriate research methods, timing, and research targets
• Recruit research subjects to participate in UX Research methods
• Prioritize and reprioritize tasks based on varying criteria to achieve optimal speed-to-insight while managing multiple initiatives
• Schedule research methods with research subjects and team collaborators
• Champion new research methodologies to better understand the behaviors and desire paths of users

Execute UX Research Methods (40%)

• Conduct user experience research activities such as stakeholder interviews, collaboration sessions, usability tests, task analysis, surveys, web analytics, heuristic reviews, and field research to understand the context in which target audiences operate
• Maintain execution of the timeline outlined in the UX Research plan
• Inform stakeholders of research progress, clearly setting and re-setting expectations when needed
• Pivot from the original research plan when key learnings and insights suggest additional or different research is required
• Demonstrate industry best practices for conducting each research method
• Document and organize data resulting from the conducted research
• Collaborate with designers, strategists, developers, and product teams to create a greater shared understanding of the user’s current experience, future vision, needs, and desires

Research Analysis (30%)

• Analyze qualitative and quantitative data from analytics tools, survey results, and other research methods to develop themes and insights that inform UX decisions
• Collaborate with strategists, designers, developers, and product teams to map research findings to business goals and objectives
• Translate insights and light-bulb moments into actionable recommendations
• Measure research data, interpret data, and translate data into findings that relate directly to concrete goals for the project, product, or business area
• Influence the measurement of experience from qualitative and quantitative perspectives, clearly connecting data to strategic and design solutions

Reporting and Presenting Findings and Recommendations (15%)

• Clearly summarize research findings to be interpreted by strategists, designers, developers, product teams and stakeholders
• Create research artifacts as data documentation, including flows, diagrams, user stories, reports, and presentations
• Build research reports in a variety of formats, adjusting content and format for different audiences
• Communicate summary findings to various audiences, often through stakeholder presentations
• Support strategists and designers in stakeholder presentations by providing detailed data and research to create a rationale for decisions and recommendations

Qualifications

• High School Diploma or GED required
• Master’s degree, or equivalent combination of education and experience, preferred
• Field of Study: Human-Computer Interaction, Data Science, Interaction Design, Cognitive Science, Psychology
• 1-2 years of work-related experience preferred
• Preferred certification/license: Google Analytics

Benefits

• Medical, dental, and vision insurance coverage
• 100% company-paid life and disability coverage
• 401(k) options with company match
• Three weeks PTO by the end of the first year and additional benefits not listed

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.