UX Researcher

Zohorecruit; Chicago (IL); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Zohorecruit in Chicago is seeking an experienced UI/UX Researcher for the Shop Team to translate research into actionable UI design insights and prototypes.

This 8+ year role focuses on integrating research into product designs, creating artifacts, and collaborating with designers and engineers to shape user experiences across platforms.

Hybrid work is required; you may go to the office when needed and be available for full-time in the office when asked.

Qualifications

• 8+ yrs of experience in UX Research and knowledge of user experience best practices
• B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or other UX-related field or substitute additional 2-3 years of experience

Responsibilities

• Translate research and test findings into actionable, prioritized recommendations for UI designs.
• Clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience
• Understand research methodologies and experience facilitating research
• Experience integrating user research into product designs and design practices
• Communicate with designers on prototype requirements to test and iterate
• Document key goals, themes, elements, and behaviors that must be implemented by downstream UI teams
• Create shareable UX artifacts based on the team’s research and activities (such as journey maps, storyboards, and user flows)
• Document the overall UX strategy (UI, physical attributes, guiding principles, and more) that will be leveraged across all downstream partners
• Prioritize research needs/backlog based on product roadmap

Skills

UX Research

Empathy

Adaptive Thinking

UI Design

Prototyping Tools

Project Management

Stakeholder Management

Communication

Education

B.S. in HCI or related field

Job description

Chicago, United States | Posted on 10/09/2026

Hybrid: go in the office when needed but mustin local, must be able to go back in the office full time when asked.

We have an exciting opportunity for an UI/UXDesigner 4 (this is 100% UX Researcher role) where you could be part of ourglobal engineering community. Here, you'll work alongside talented engineerswho don't just write code – they imagine possibilities and build solutions thatreshape business trajectories.

Job Description

• Translateresearch and test findings into actionable, prioritized recommendationsfor UI designs.
• Abilityto clarify user, customer, and business needs and translate into conceptsfor compelling interactions and user experience
• Understandingof research methodologies and experience facilitating research
• Experienceintegrating user research into product designs and design practices
• Communicatewith design on prototype requirements to test and iterate
• Documentkey goals, themes, elements, and behaviors that must be implemented bydownstream UI teams
• Createshareable UX artifacts based on the team’s research and activities (suchas journey maps, storyboards, and user flows, etc)
• Documentthe overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners

Prioritize research needs/backlog based onproduct roadmap

Position’s Contributions to Work Group

• We areseeking a UX/UI Researcher for the Shop Team. The UX Researcher willutilize their knowledge of human computer interactions and best userresearch practices to support the concept, prototype, test, anddocumentation of the preferred user interface. They must recognize whereresearch and testing would be valuable to inform or improve the conceptsand coordinate with the team to understand the user’s needs. They willwork closely with designers, engineers, strategists, and management tocommunicate the vision and path forward. This person will be responsiblefor documenting the preferred experience, creating visual artifacts(reports), and handoff.
  

Typical task breakdown

Responsibilities

• Translateresearch and test findings into actionable, prioritized recommendationsfor UI designs.
• Abilityto clarify user, customer, and business needs and translate into conceptsfor compelling interactions and user experience
• Understandingof research methodologies and experience facilitating research
• Experienceintegrating user research into product designs and design practices
• Communicatewith designers on prototype requirements to test and iterate
• Documentkey goals, themes, elements, and behaviors that must be implemented bydownstream UI teams
• Createshareable UX artifacts based on the team’s research and activities (suchas journey maps, storyboards, and user flows, etc)
• Documentthe overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners
• Prioritizeresearch needs/backlog based on product roadmap
  

Interaction with team

• The teamconsists of 11 members supporting different workstreams and 2 interns
• Willinteract with designers and product owners.
• Stakeholdermanagement is key.
  

Work environment

Hybrid: go in the office when needed but mustin local to one of these areas. Must be able to go back in officefull time when asked.

Education & Experience Required

• 8+yrs of experience in UX Research and knowledge of user experience bestpractices desired, preferably within a corporate environment or B2B environment.
• B.S.or higher in Human Computer Interaction, Human Factors, Psychology, orother UX-related field or substitute additional 2-3 years of experience
  

Technical Skills

(Required)

8+ years ofexperience with a focus on:

• Empathy
• We’relooking for methods of their organization and synthesis of bothstakeholder and user sentiment. How much do they capture fromopportunities to empathize, how is it used, do they listen with opennessto learn?
• AdaptiveThinking
• We’relooking for ability to quickly pivot with changing requirements andunderstandings of the product.
• Arechallenges seen as learning opportunities? Do they work with others withan openness to change, but also able to confidently make decisions oftheir own?
• Mustpossess a thorough understanding of UI best practices, UI design, andessential graphic design theory
• Ableto produce results independently as well as collaboratively in a teamenvironment
• Experienceand proficiency in UI layout, spec, and prototyping tools
• Experiencemanaging multiple projects and deadlines
• Portfoliodemonstrating your expertise and ability to articulate your process
  

Soft Skills

(Required)

• Outstandingcommunication, organization, time management, and interpersonal skills