10233

Zohorecruit; Chicago (IL); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Zohorecruit in Chicago is seeking an experienced UX Researcher to lead research activities and translate findings into tangible UX improvements. The role collaborates with designers, engineers, and product owners to shape user-centric experiences.

You will document UX strategy, create artifacts like journey maps and storyboards, and help prioritize research aligned with the product roadmap. Hybrid work requires in-office presence as needed to support the Shop Team and broader engineering

Qualifications

• 8+ years of experience in UX Research or related field, preferably in corporate/B2B environments.
• Bachelor's or higher in HCI, Human Factors, Psychology, or related UX field; or equivalent experience.

Responsibilities

• Translate research and test findings into prioritized UI design recommendations.
• Clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience.
• Demonstrate knowledge of research methodologies and facilitate research.
• Integrate user research into product designs and design practices.
• Communicate prototype requirements to designers for testing and iteration.
• Document goals, themes, elements, and behaviors for downstream UI teams.
• Create shareable UX artifacts (journey maps, storyboards, user flows) and document the overall UX strategy.
• Prioritize research needs/backlog based on product roadmap.

Skills

UX Research

User Testing

Stakeholder Management

Communication

Design Thinking

Empathy

Education

B.S. in HCI / Human Factors / Psychology or related UX field

2-3 years substitute experience

Tools

Figma

Prototyping tools

Job description

Chicago, United States | Posted on 10/09/2026

Hybrid: go in the office when needed but mustin local, must be able to go back in the office full time when asked.

We have an exciting opportunity for an UI/UXDesigner 4 (this is 100% UX Researcher role) where you could be part of ourglobal engineering community. Here, you'll work alongside talented engineerswho don't just write code – they imagine possibilities and build solutions thatreshape business trajectories.

Job Description

• Translateresearch and test findings into actionable, prioritized recommendationsfor UI designs.
• Abilityto clarify user, customer, and business needs and translate into conceptsfor compelling interactions and user experience
• Understandingof research methodologies and experience facilitating research
• Experienceintegrating user research into product designs and design practices
• Communicatewith design on prototype requirements to test and iterate
• Documentkey goals, themes, elements, and behaviors that must be implemented bydownstream UI teams
• Createshareable UX artifacts based on the team’s research and activities (suchas journey maps, storyboards, and user flows, etc)
• Documentthe overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners

Prioritize research needs/backlog based onproduct roadmap

Position’s Contributions to Work Group

• We areseeking a UX/UI Researcher for the Shop Team. The UX Researcher willutilize their knowledge of human computer interactions and best userresearch practices to support the concept, prototype, test, anddocumentation of the preferred user interface. They must recognize whereresearch and testing would be valuable to inform or improve the conceptsand coordinate with the team to understand the user’s needs. They willwork closely with designers, engineers, strategists, and management tocommunicate the vision and path forward. This person will be responsiblefor documenting the preferred experience, creating visual artifacts(reports), and handoff.
  

Typical task breakdown

Responsibilities

• Translateresearch and test findings into actionable, prioritized recommendationsfor UI designs.
• Abilityto clarify user, customer, and business needs and translate into conceptsfor compelling interactions and user experience
• Understandingof research methodologies and experience facilitating research
• Experienceintegrating user research into product designs and design practices
• Communicatewith designers on prototype requirements to test and iterate
• Documentkey goals, themes, elements, and behaviors that must be implemented bydownstream UI teams
• Createshareable UX artifacts based on the team’s research and activities (suchas journey maps, storyboards, and user flows, etc)
• Documentthe overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners
• Prioritizeresearch needs/backlog based on product roadmap
  

Interaction with team

• The teamconsists of 11 members supporting different workstreams and 2 interns
• Willinteract with designers and product owners.
• Stakeholdermanagement is key.
  

Work environment

Hybrid: go in the office when needed but mustin local to one of these areas. Must be able to go back in officefull time when asked.

Education & Experience Required

• 8+yrs of experience in UX Research and knowledge of user experience bestpractices desired, preferably within a corporate environment or B2B environment.
• B.S.or higher in Human Computer Interaction, Human Factors, Psychology, orother UX-related field or substitute additional 2-3 years of experience
  

Technical Skills

(Required)

8+ years ofexperience with a focus on:

• Empathy
• We’relooking for methods of their organization and synthesis of bothstakeholder and user sentiment. How much do they capture fromopportunities to empathize, how is it used, do they listen with opennessto learn?
• AdaptiveThinking
• We’relooking for ability to quickly pivot with changing requirements andunderstandings of the product.
• Arechallenges seen as learning opportunities? Do they work with others withan openness to change, but also able to confidently make decisions oftheir own?
• Mustpossess a thorough understanding of UI best practices, UI design, andessential graphic design theory
• Ableto produce results independently as well as collaboratively in a teamenvironment
• Experienceand proficiency in UI layout, spec, and prototyping tools
• Experiencemanaging multiple projects and deadlines
• Portfoliodemonstrating your expertise and ability to articulate your process
  

Soft Skills

(Required)

• Outstandingcommunication, organization, time management, and interpersonal skills