UX Research Analyst

TransPerfect; Columbus (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading language and technology solutions provider is seeking a UX Research Analyst for a temporary, full-time role focused on managing questionnaire-based research studies. This role requires expertise in Qualtrics, organizational skills, and the ability to analyze results. Candidates should have 1–3 years of relevant experience and strong attention to detail. Work will be remote, primarily collaborating with clients on the East Coast. Competitive salary and supportive work environment offered.

Qualifications

• 1–3 years of experience supporting or running questionnaire‑based research studies.
• Demonstrated experience collecting survey responses and analyzing results.
• Ability to follow structured research plans and execute independently.

Responsibilities

• Build, configure, and manage questionnaire‑based research studies using Qualtrics.
• Launch and monitor studies to ensure smooth execution and data quality.
• Analyze study results and prepare structured summaries of findings.

Skills

Experience supporting or running questionnaire-based research studies

Fluent English (written and verbal)

Strong organizational skills

Attention to detail

Tools

Qualtrics

Job description

Work Location

United States (Remote – East Coast preferred)

Work Schedule

Monday – Friday during EST business hours; up to 40 hours per week

Engagement Model

Fixed-term/Temporary Employment

Estimated Start Date

Early March 2026

DataForce by TransPerfect is seeking a UX Research Analyst to support ongoing user research initiatives for a temporary, full-time engagement. This role will focus primarily on operationalizing and managing questionnaire-based research studies, with an emphasis on Text-to-Speech (TTS) quality and potentially Translation quality.

This is a hands‑on, execution‑focused role. The selected candidate will work closely with the client’s research team to administer studies, manage survey workflows, collect responses, and analyze results. The research design will be provided by the team; the analyst will ensure studies are properly built, launched, monitored, and analyzed.

Role Summary

The UX Research Analyst will be responsible for implementing and managing questionnaire‑based research studies from setup through reporting. This includes building surveys in Qualtrics based on predefined designs, configuring workflows and logic, monitoring live studies, ensuring data quality, and analyzing results. The role requires strong organizational skills and attention to detail to ensure studies run smoothly and findings are accurately documented and communicated to stakeholders.

Role Responsibilities

• Build, configure, and manage questionnaire‑based research studies using Qualtrics (or similar tools).
• Implement complex survey logic and workflows based on predefined study designs.
• Launch and monitor studies to ensure smooth execution and data quality.
• Collect, organize, and validate survey responses.
• Analyze study results and prepare structured summaries of findings.
• Collaborate directly with client stakeholders (East Coast US) on study execution and reporting.
• Maintain documentation and ensure research processes are organized and repeatable.

Role Requirements

• 1–3 years of experience supporting or running questionnaire‑based research studies.
• Demonstrated experience collecting survey responses and analyzing results.
• Strong working knowledge of Qualtrics, including survey logic and workflow configuration.
• Fluent English (written and verbal).
• Strong organizational skills and attention to detail.
• Ability to follow structured research plans and execute independently.

Preferred Role Requirements

• Experience in software, technology, or digital product environments.
• Exposure to Text-to-Speech (TTS), voice testing, translation quality, or related domains.
• Basic understanding of statistics for survey analysis.
• Familiarity with user interfaces and UX concepts.
• Experience working with distributed or international teams.

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high‑quality data for Human‑Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

TransPerfect is an equal opportunity employer and committed to all recruitment processes and workplace free from harassment, sexual harassment and discrimination.