UX Program Lead, AI Model Behavior & Quality

Google; San Francisco (CA); On-site; USD 159,000 - 230,000; Full time

Job summary

Google is seeking a UX Program Manager to lead Model UX operational processes and coordinate cross‑functional work across UX, Engineering and Product Management. You will plan initiatives from initiation to completion, ensuring alignment with strategic goals and clear prioritization.

The role emphasizes collaboration, handling ambiguity, and scaling programs in an AI‑first portfolio. Experience with UX content strategy and user research is highly valued.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 6 years of program management experience within content design, design or UX organizations.
• Experience with UX related projects and UX content strategy, design, user research, or user centered development tools and methodologies.

Responsibilities

• Drive and define Model UX operational processes to provide extreme clarity, enable team efficiency and craft quality, ensure clear prioritization, smooth transitions between project phases, and the coordination necessary resources.
• Plan, organize, and oversee UX programs from initiation through to completion, ensuring all initiatives align with broader organizational goals.
• Serve as a central collaborator, connecting UX with UX, Engineering and Product Management partners and stakeholders across Google to build strong relationships, manage expectations and make sure interdependencies are understood and planned.
• Identify and address blockers, whether they relate to design workflows or operational inefficiencies, to maintain momentum in an ambiguous environment.
• Drive quarterly planning and resource management/allocation for the team in close collaboration with cross‑functional partners.

Skills

Bachelor’s degree

6 years PM experience

UX content strategy

UX design

User research

Education

Bachelor’s degree or equivalent practical experience

Job description

Google is seeking a UX Program Manager to lead Model UX operational processes and coordinate cross‑functional work across UX, Engineering and Product Management. You will plan initiatives from initiation to completion, ensuring alignment with strategic goals and clear prioritization.

The role emphasizes collaboration, handling ambiguity, and scaling programs in an AI‑first portfolio. Experience with UX content strategy and user research is highly valued.