Senior UX Program Manager, AI & Model Behavior

Google; New York (NY); On-site; USD 159,000 - 230,000; Full time

Job summary

Google in New York, NY (also in Mountain View, CA) is hiring a Senior UX Program Manager for Model Behavior and Quality. You will plan, coordinate, and oversee cross-functional UX programs spanning design, research, engineering and product management to improve user experiences used by billions.

The role emphasizes establishing scalable processes, defining milestones, managing risks, and driving timely delivery while mentoring teammates and collaborating with partners across Google.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 6 years of program management experience within content design, design or UX organizations.
• Experience with UX related projects and UX content strategy, design, user research, or user centered development tools and methodologies.

Responsibilities

• Drive and define Model UX operational processes to provide extreme clarity, enable team efficiency and craft quality, ensure clear prioritization, smooth transitions between project phases, and the coordination necessary resources.
• Plan, organize, and oversee UX programs from initiation through to completion, ensuring all initiatives align with broader organizational goals.
• Serve as a central collaborator, connecting UX with UX, Engineering and Product Management partners and stakeholders across Google to build strong relationships, manage expectations and make sure interdependencies are understood and planned.
• Identify and address blockers, whether they relate to design workflows or operational inefficiencies, to maintain momentum in an ambiguous environment.
• Drive quarterly planning and resource management/allocation for the team in close collaboration with cross-functional partners.

Skills

Program management

UX design

Mentoring

Education

Bachelor’s degree or equivalent

Tools

UX tools

Job description

Google in New York, NY (also in Mountain View, CA) is hiring a Senior UX Program Manager for Model Behavior and Quality. You will plan, coordinate, and oversee cross-functional UX programs spanning design, research, engineering and product management to improve user experiences used by billions.

The role emphasizes establishing scalable processes, defining milestones, managing risks, and driving timely delivery while mentoring teammates and collaborating with partners across Google.