UX Product Design Lead — Enterprise UX & Design Systems

Citi; Tampa (FL); On-site; USD 126,000 - 188,000; Full time

Job summary

Citi in Tampa, FL is seeking a UX / Product Design Lead to own design quality across a product area, building on Senior UX Designer capabilities and guiding other designers. You will contribute to reusable patterns, mentor teammates, and elevate the end-to-end experience with a strong design language.

You will collaborate with research, product managers, and engineers to craft wireframes and high-fidelity designs using Figma, ensure accessibility and best practices, and push for continuous

Qualifications

• 7–12 years of industry UX Design experience, with a track record of leading design quality across teams or products.
• Strong attention to detail, analytical skills and problem-solving
• Demonstrable experience delivering complex, enterprise-scale or consumer design at a senior level
• Creative flair and a highly developed eye for design quality and consistency
• Excellent written and oral communication skills, including the ability to articulate design decisions clearly to senior stakeholders
• Outstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision
• Significant experience working with, contributing to, and helping define Design Systems and pattern libraries
• Proven ability to guide and develop other designers, including through structured critique and mentorship
• Proven ability to leverage AI-enabled design tools and workflows strategically – including generative design, AI-assisted prototyping, and intelligent design systems – with the experience and judgment to guide teams in adopting these approaches responsibly and effectively
• Bachelor's Degree

Responsibilities

• Work closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions
• Create and oversee wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
• Ensure that designs follow best practices and use research & testing to inform and validate
• Take accountability for the overall quality of the user experience across your product area, proactively identifying gaps and driving improvements
• Act as a design guardian – reviewing other designers' work, providing constructive critique, and ensuring a consistently high standard of design is maintained across the team
• Define, document, and champion reusable design patterns and components, contributing to the evolution of our Design System and shared design language
• Guide and mentor other UX Designers, helping them develop their craft, build confidence, and grow their careers
• Confidently challenge the status quo at a senior level, encouraging product and engineering partners to address root causes and put user needs first
• Apply a positive and constructive attitude when giving and receiving all feedback
• Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood
• Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
• Keep up to date with the latest UX practices, innovations, and tools – including AI-enabled design approaches – and proactively share learnings with the team
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Lead by example, supporting, training and developing junior and mid-level members of the team
• Moderate conflicts between colleagues and/or stakeholders, guiding to constructive resolution
• Take a leading role in the wider UX community, helping to define our standards and practices

Skills

UX design leadership

Attention to detail

Communication

Design systems

AI-enabled design

Figma

Mentorship

Bachelor's Degree

Education

Bachelor's Degree

Master's Degree

Tools

Figma

Sketch

Adobe XD

InVision

Job description

Citi in Tampa, FL is seeking a UX / Product Design Lead to own design quality across a product area, building on Senior UX Designer capabilities and guiding other designers. You will contribute to reusable patterns, mentor teammates, and elevate the end-to-end experience with a strong design language.

You will collaborate with research, product managers, and engineers to craft wireframes and high-fidelity designs using Figma, ensure accessibility and best practices, and push for continuous