UX Designer & Researcher - Employee Experience Tools

PTR Global; Houston (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) after 60 days

PTO and sick leave

Job summary

PTR Global seeks a hands-on UX Designer/UX Researcher to improve employee-facing digital tools for a major airline. You’ll own the design process from discovery through wireframes, prototypes, and polished interactions, with in‑depth user research and usability testing guiding decisions.

Candidates should have experience with complex internal/workflow-based systems, strong stakeholder collaboration, and the ability to work independently in a fast-paced environment.

Qualifications

• Professional UX or Product Design experience with a strong portfolio.
• Experience with internal tools, employee experiences, or enterprise software.
• Strong interaction design and systems-thinking skills.
• Experience conducting research as part of the design process.

Responsibilities

• Design and improve digital tools supporting employees across operational and corporate environments.
• Partner with employees and stakeholders to understand workflows, pain points, workarounds, and unmet needs.
• Create user flows, wireframes, prototypes, and detailed designs for web and mobile experiences.
• Conduct usability testing, interviews, and concept validation to evaluate and iterate on solutions.
• Work closely with Product, Engineering, Research, and business stakeholders throughout the product lifecycle.
• Help simplify complex and legacy workflows while working within established design systems and technical constraints.
• Clearly communicate design rationale, research findings, tradeoffs, and recommendations to stakeholders.

Skills

UX design for enterprise tools

Employee-facing internal tools

Research: interviews, usability tests

Wireframes, prototypes, interaction

Stakeholder collaboration

Job description

PTR Global seeks a hands-on UX Designer/UX Researcher to improve employee-facing digital tools for a major airline. You’ll own the design process from discovery through wireframes, prototypes, and polished interactions, with in‑depth user research and usability testing guiding decisions.

Candidates should have experience with complex internal/workflow-based systems, strong stakeholder collaboration, and the ability to work independently in a fast-paced environment.