UX Designer / Researcher

HeartCentrix Solutions; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

HeartCentrix Solutions is seeking a versatile UX pro who can design, research, and manage projects within a cross-functional agile team. You will shape user stories, influence product decisions, and work with developers to build efficient solutions.

You'll own the visual style and interaction flows, create wireframes and prototypes, and maintain UX docs while advocating for user needs across business units. Strong communication and data-driven reasoning are essential.

Qualifications

• A bachelor's in HCI, Human Factors, CS, Visual Design, Library Sciences, or related field (or equivalent experience).
• Native iOS and Android experience required.
• 5+ years of UX experience.
• Experience partnering with devs in an agile setup, end-to-end.
• Strong analytical chops; comfortable with messy data.
• Ability to work across teams, time zones, and disciplines.

Responsibilities

• Collaborate with developers, product folks, and stakeholders to shape user stories and UX deliverables.
• Influence design and product decisions using research and data.
• Work with devs to determine the smartest, fastest way to build things.
• Gather feedback, translate into actionable changes, and act on it.
• Present design decisions clearly with data, research, or business context.
• Own the visual style, interface, and interaction flows of apps and experiences.
• Sketch wireframes, mockups, prototypes, and conceptual diagrams.
• Maintain UX documents — flows, wireframes, use cases, content, error states.

Skills

UX design

User research

Agile

Cross-functional teamwork

Data-driven decisions

Communication

Product collaboration

Project management

Education

Bachelor's in HCI/CS/Visual Design or related

Master's degree preferred

Tools

Axure

Sketch

Zeplin

Flinto

Adobe Creative Cloud

Job description

We're looking for a UX pro who can wear a bunch of hats — design, research, and project management — and thrives working closely with a cross-functional agile team.

What you'll actually be doing:

Working with the team

• Team up with developers, product folks, and stakeholders to shape user stories and UX deliverables
• Speak up and influence design/product decisions using best practices, research, and solid reasoning
• Work with devs to figure out the smartest, fastest way to build things
• Gather feedback, make sense of it, and actually act on it
• Pitch your design decisions clearly — back them up with data, research, or business needs

Design

• Own the visual style, interface, and interaction flow of our apps and experiences
• Sketch out conceptual diagrams, wireframes, mockups, and prototypes
• Keep specs and design patterns organized and up to date
• Turn business rules and assets into usable UX systems
• Create and maintain UX docs — flows, wireframes, mockups, use cases, content, error states, all of it
• Be the user's advocate and partner with business owners on features that actually make sense for people

UX Research

• Build research plans tied to project goals, then write and run usability tests
• Mix it up with heuristic reviews, interviews, remote and in-person testing
• Recruit, schedule, and run your own studies and interviews

Project management

• Keep everyone in the loop with regular status updates — what's done, what's left, what's blocking you
• Handle the communication and negotiation needed to keep projects moving

What you need to bring:

• A bachelor's in HCI, Human Factors, CS, Visual Design, Library Sciences, or something related (or equivalent experience)
• Comfortable with tools like Axure, Sketch, Zeplin, Flinto, and Adobe CC
• Real experience partnering with devs in an agile setup, start to finish
• Sharp analytical chops — you're not scared of messy data
• A track record of working well across teams, time zones, and disciplines
• Know your way around remote unmoderated testing tools and moderated testing setups
• Solid grip on both qualitative and quantitative research methods
• Genuine understanding of user-centered design and what's current in web/app design
• Organized enough to build clean flows and wireframes for complicated apps
• Comfortable iterating fast — test, learn, adjust, repeat
• Know your way around responsive, adaptive, and accessible design
• Can juggle multiple projects and explain your thinking to non-technical folks
• A master's degree instead of (or on top of) that bachelor's
• 5+ years of UX experience
• Native iOS and Android experience (this one's actually required, not just a nice-to-have)

Oh, and make sure your resume links to your portfolio and LinkedIn.

More on what this role involves:

• Partner with Product Owners and Designers to really understand the business problems you're solving for
• Help shape research strategies tied to bigger portfolio goals (OKRs)
• Get ahead of development by doing discovery and evaluative research early
• Run qualitative research — usability tests, heuristic evals, interviews, contextual inquiries, competitive analysis — to understand what users actually need
• Run quantitative research too — surveys, clickstream data, eye-tracking, card sorting, tree testing, unmoderated tests — to back up design decisions with numbers
• Turn your research into insights people can actually act on, and present it well
• Use analytics tools (Adobe Analytics, Quantum Metric, etc.) to round out your research
• Build and maintain personas, journey maps, and service blueprints to keep the team customer-focused
• Work agile, self-guided, across multiple projects at once
• Track UX metrics, dig into customer feedback, and flag where things need work
• Help scale research across the org — build infrastructure, teach others, support Research Ops
• Get hands-on with research hardware (yep, including eye-tracking gear) and manage participant recruiting

Top skills that matter most:

• Degree in HCI, Human Factors, CS, Visual Design, Behavioral Science, Psychology, or similar
• Strong grasp of user-centered design plus real research chops (qual and quant)
• Comfortable with SPSS, R, SQL, database queries, and basic coding

Nice-to-haves:

• You can explain your design choices confidently, backed by data or business context
• Great communicator, written and verbal, who works well across teams
• Experience building research strategies tied to bigger product goals