UX Designer II

Qualtrics; Great Falls Crossing (VA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Qualtrics is seeking a UX Designer II to join their innovative team in Reston, VA. This role involves creating user-centric designs for their Customer Experience product line, collaborating with various teams, and pushing the boundaries of enterprise UX. Ideal candidates will have a strong background in UX design, excellent communication skills, and a relevant degree. The position offers opportunities for growth and mentorship within a dynamic and supportive environment.

Benefits

Wellness reimbursement of $300/quarter

QMentorship Program

Active communities such as MOSAIQ, Green Team, Pride

Qualifications

• 3-5 years of experience in UX or interaction design.
• Portfolio showcasing shipped products and design process.
• Excellent communication skills for cross-functional influence.

Responsibilities

• Envision a UX design roadmap and address UX issues.
• Create interactive prototypes and wireframes.
• Translate usability study data into UI improvements.

Skills

Information Architecture

UX Design

Interaction Design

Communication

Web Accessibility Principles

Proficiency in Figma

Education

Bachelor’s degree in design, HCI, or related fields

Master’s degree preferred

Tools

Figma

Coda

Jira

Job description

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all, it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved together, by passing the mic and iterating until the best solution emerges. Growth opportunities are abundant—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who believe this is work worth doing.

UX Designer II

Why We Have This Role

We are seeking a UX Designer II in Reston, VA to join our passionate team of builders. Our leaders and customers expect us to push the boundaries of what an enterprise product can be, envisioning solutions across all platforms to directly impact the product roadmap and our customers’ goals. This person will work on our Customer Experience product line.

How You’ll Find Success

• Envision a UX design roadmap 1-2 years ahead, evolving by listening to customers and ideating groundbreaking solutions.
• Identify and address UX issues and opportunities, ensuring they are resolved.
• Lead collaboration across software development, product management, and marketing to create fluid, intuitive user experiences that scale seamlessly across desktop and mobile.
• Create interactive prototypes and wireframes to communicate design concepts, iterating based on stakeholder feedback and usability testing.
• Stay updated on industry trends, emerging technologies, and UX best practices, seeking professional development opportunities to contribute innovative ideas.

How You’ll Grow

• Develop standards for sharing and documenting core design patterns, enabling engineers worldwide to build confidently.
• Engage directly with customers to understand how Qualtrics can better integrate into their workflows.
• Showcase technical acumen and grasp of technical concepts early to benefit the team.

Things You’ll Do

• Create low- and high-fidelity wireframes and prototypes to communicate and test design ideas.
• Partner with engineering and product leads on a roadmap that pushes the boundaries of the Experience Management industry.
• Participate in UX critiques, sharing your work and iterating based on feedback.
• Translate usability study data into UI improvements, prioritizing them into sprint planning for immediate impact.
• Incorporate latest interaction design standards and trends to create intuitive enterprise products.

What We’re Looking For On Your Resume

• 3-5 years of experience in information architecture, UX, or interaction design.
• Bachelor’s degree in design, HCI, or related fields; Master’s preferred.
• Portfolio showcasing shipped products and design process.
• Excellent communication skills for cross-functional influence.
• Knowledge of web accessibility principles and experience in accessible design.
• Proficiency in Figma; familiarity with Coda and Jira is a plus.

What You Should Know About This Team

• Rapidly growing UX team focused on innovative end-to-end designs for a global user base.
• Our work defines Qualtrics as the leader in Experience Management.
• Team members located across the US, Mexico City, Dublin, and Krakow.

We prioritize mentorship, leadership, and skill building, offering opportunities to share and learn new skills.

Our Team’s Favorite Perks and Benefits

• Wellness reimbursement of $300/quarter for activities like gym memberships, massages, equipment, meditation apps, etc.
• QMentorship Program for meaningful coaching from experienced mentors.
• Active communities such as MOSAIQ, Green Team, Pride, Q&Able, Salute, and Women’s Leadership Development.

The Qualtrics Hybrid Work Model: Our hybrid model involves in-office work three days a week—Mondays, Thursdays, and one day chosen by your leader. The rest of the week is flexible, allowing you to work remotely and balance work and life effectively.

Qualtrics is an equal opportunity employer, committed to inclusion and providing reasonable accommodations for applicants with disabilities.

Applicants in the U.S. have rights under federal laws such as FMLA, EEO, and EPPA. For more info, visit the provided links.

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