UX Design Intern

CSAA Insurance Group, a AAA Insurer; Arizona; Hybrid; USD 34,000 - 48,000; Full time

Job summary

CSAA Insurance Group is offering a UX Design Intern role for motivated students beginning a career in UX. You will participate from discovery through design, research, and development, collaborating with the Digital UX team to balance user goals and business objectives for simple, thoughtful experiences.

The 11-week summer program emphasizes hands-on learning, professional development, and networking, with opportunities to work remotely or in a hybrid setup based out of Phoenix, AZ.

Qualifications

• Current undergraduate or graduate student pursuing a degree in Human-Computer Interaction, Digital Design, User Experience Design, or related field.
• Rising juniors/seniors ideally graduating Dec 2027 or May 2028.
• Interest in beginning a career in UX or digital IT space.
• Strong eye for design and analytical skills with interest in research.
• Familiar with design/research tools such as Figma, Adobe, Lookback and Jira.
• Self-motivated and strong written/verbal communication skills.
• Must have authorization to work indefinitely in the US.

Responsibilities

• Design products using user-centered design processes and communicate the research story.
• Collaborate daily with designers on wireframes, prototypes, and visual design.
• Gain exposure to industry tools such as Figma, Adobe, Lookback and Jira.
• Learn branding and apply CSAA Design System consistently.
• Present work in weekly design review meetings with UX, engineering, and business leaders.

Skills

UX mindset

User research

Visual design eye

Communication

Team collaboration

Education

Undergraduate or graduate student in HCI/UX/Digital Design

Tools

Figma

Adobe

Lookback

Jira

Job description

Job Title

UX Design Intern

Requisition Number

R8001 UX Design Intern (Open)

Location

Arizona - Home Teleworkers

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life’s uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

Internship Summary:

We are actively hiring for a User Experience Design Intern! This summer, we are looking for motivated individuals looking to begin a career in the UX field to support our Digital UX team. As a UX Design Intern, you’ll be involved from discovery, through the entire product design, research and development lifecycle. You’ll gain the ability to find the ideal balance of user goals and business objectives that result in a simple, yet effective and thoughtful user experience.

CSAA Internship Program:

As an intern, you will participate in an 11-week summer internship experience with an emphasis on hands‑on learning and real‑world immersion into our business. Our interns participate in professional development and job‑specific training and plenty of networking opportunities to gain deep understanding of their role and department while also broadening their knowledge of CSAA’s business. We offer an Intern Innovation Challenge, executive meet and greets, community service opportunities, and social bonding activities to help you stay connected.

Internship Details:

The anticipated dates of our 2027 summer internship will be May 24-August 6. This role can be either remote or hybrid based out of our Phoenix, AZ. The anticipated hourly rate for this role is $29.50.

Essential responsibilities

• Design products using the user centered design process while learning to understand and communicate the story behind the research.
• Work alongside designer(s) daily on wireframes, prototypes and visual design.
• Gain exposure to industry tools such as Figma, Adobe, and various research tools.
• Learn the importance of branding and consistently designed products through working with our Design System.
• Build presentation skills by participating in weekly design review meetings with the UX team, engineering team, and business leaders.

Ideal Qualifications

• Current undergraduate or graduate student pursuing a degree in Human-Computer Interaction, Digital Design, User Experience Design, or related field.
• Rising juniors and seniors ideally graduating December 2027 or May 2028.
• Interested to begin a career in user experience design or the digital IT space.
• Strong eye for design, analytical skills with an interest in research.
• Familiar with or an eagerness to gain skills using design and research tools such as Figma, Adobe, Lookback and Jira.
• Self-motivated and results-oriented professional with a strong written or verbal communication skill.
• Must have authorization to work indefinitely in the US.

Why Choose CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive. An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, contact [e-mail]

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.